Sr. Volume Planning Analyst

About the Team

The Supply Chain team focuses on keeping things moving across all aspects of our business. They make an impact by ensuring our products get from the vendors to the DCs to the stores in the most efficient and timely way. Their goal is to improve each step within the process, so we have the right product at the right place at the right time for our pet parents.

At Pet Smart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote “flex day” (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.

SUMMARY

The Sr. Supply Chain Volume Planning Analyst is responsible for leading complex volume planning, forecasting, and cost optimization initiatives that support both Supply Chain and MP&A objectives. This role acts as a subject matter expert, translating business strategies into executable supply chain plans while driving analytical rigor and thought leadership across the network.

The Sr. Analyst partners closely with MP&A to shape volume strategies, smooth inbound and outbound flows, and identify opportunities to reduce supply chain costs without compromising service or merchandising intent.

• Lead development of detailed supply chain volume plans across Units, Lines, UPL, Cube, and Cube per Unit.
• Perform deep-dive analysis to identify trends, risks, and opportunities impacting DC and Transportation capacity.
• Evaluate the impact of business strategy changes, promotions, and last-minute adjustments on the supply chain.

• Own advanced cost modeling efforts to optimize inbound and outbound flows.
• Analyze and recommend changes related to:
  • Rounding profiles
  • Order cycle frequency
  • Truckload vs. LTL decisions
  • Inbound truck utilization
• Partner with MP&A and operational teams to implement approved optimization strategies.

• Serve as a primary analytical liaison between MP&A, Transportation, Distribution, and Store Ops.
• Influence volume smoothing strategies to balance merchandising objectives with supply chain efficiency.
• Provide thought leadership and recommendations that inform broader supply chain strategy.

• Lead capacity planning and analysis for DCs and Transportation, including holiday and peak events.
• Develop contingency plans and support execution during constrained capacity scenarios.

• Create and enhance reporting that provides clear visibility into volume, capacity, and cost performance.
• Present findings and recommendations to leadership with confidence and clarity.

• Bachelor’s Degree strongly preferred.
• 5+ years of experience in supply chain, demand planning, or related analytical roles.

• This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients.
• Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and drive results.
• On-site presence in accordance with our Flex Smart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team.
• This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. Pet Smart retains the right to change or assign other required job duties to this position.

• Pet-friendly environment
  , bring your pets to work and enjoy the on-site dog park!
• On-Site Events & Adoptions
  , enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
• “Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
• “Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more
• Lil Paws NAEYC-accredited onsite childcare facility providing high-quality early education
• Paid Volunteer Opportunities to spend time doing good for causes close to heart
• Print Center and Business Services
  , Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more

Pet Smart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.