Customs Trade Coordinator

Responsibilities

• Coordinate the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs.
• Perform data entry and process various import-related documentation for submission to US Customs and may handle all PGA’s (participating Government Agencies).
• Maintain and keep current all shipment documentation in compliance with record‑keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with other internal staff, departments, Fed Ex operations, and customers to deliver a high level of service.
• Process agency brokerage shipments.
• Handle remote filings.
• Ensure all government and organizational policies are followed.
• Perform other duties as assigned. Paid training provided.

• HS Diploma or GED required. No industry experience required.
• Minimum of 6 months work experience preferred.
• Data entry/keyboard experience required; working knowledge of MS Office and Outlook with multiple screens and windows.
• Excellent communication skills, both verbal and written.
• Organizational, interpersonal, and problem‑solving skills.
• Handle high volume and time‑sensitive work; work independently with minimum supervision.
• Ability to use multiple systems and reference materials.
• Interact with customers, carriers, brokers, government agencies, internal staff, management at all levels, and internal departments.

• Work schedule:
  
  Monday – Friday, 7:00 am – 3:30 pm; mandatory overtime may be required during periods of high volume, and working on company‑recognized holidays may be necessary.
• HYBRID:
  Job will require training and onsite work for 3‑6 months, or until productivity and accuracy standards are met. Thereafter, work-from-home options may become available.

Monday – Friday, 7:00 am – 3:30 pm; overtime and holiday work may be required.

Candidates must reside within 50 miles of Atlanta, Georgia.

14.89 – 23.60 USD hourly.

The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Fed Ex Logistics is an Equal Opportunity Employer including Vets/Disability.