Sr. Supply Chain Analyst - International Transportation

About the Team

The Supply Chain team focuses on keeping things moving across all aspects of our business. They make an impact by ensuring our products get from the vendors to the DCs to the stores in the most efficient and timely way. Their goal is to improve each step within the process, so we have the right product at the right place at the right time for our pet parents.

Collaborative Work Environment: At Pet Smart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote “flex day” (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.

We are seeking a Senior Supply Chain Analyst to support our International Transportation team. This role is responsible for transforming complex transportation and logistics data into clear, actionable insights that drive business decisions. You will serve as a subject‑matter expert, partnering across multiple functions to improve performance, optimize costs, and enhance service levels.

• Own recurring transportation and logistics analytics, including KPI reporting, exception tracking, trend analysis, root‑cause analysis, and recommendations that improve cost, service, compliance, and operational execution.
• Manage and improve freight audit, contract/rate, FAK, BAF/bunker, rate guide, spot rate, accessorial, and invoice exception processes in partnership with carriers, Legal, Finance, Procurement, and Transportation Operations.
• Support international transportation execution by monitoring shared inboxes, coordinating with carriers/truckers, IDC and DC partners, managing escalations, and supporting critical POs, priority moves, air freight requests, drayage, and last‑mile planning needs.
• Drive lead‑time, ETA, and FOB accuracy by validating SAP and operational data, researching discrepancies, identifying root causes, and recommending process or system changes that improve forecasted arrival reliability.
• Translate business questions into analytical requirements, document logic and assumptions, maintain data definitions, and build controls to ensure reporting accuracy, data integrity, and repeatable decision support.
• Lead or support process improvement initiatives, system enhancements, UAT/testing, SOP updates, and implementation plans that standardize work and reduce manual effort across supply chain and transportation processes.
• Manage key relationships amongst carriers and cross‑functional teams.

• ETA and lead‑time accuracy; FOB validation against established tolerance goals.
• Carrier, trucker, IDC, DC, air freight, drayage, and last‑mile issue trends.
• Rate guide, FAK, BAF/bunker, spot rate, and contract update timeliness and accuracy.
• Accessorial and avoidable‑cost visibility; savings and cost avoidance from process changes.

• Bachelor degree in Supply Chain, Logistics, Business, Operations, Analytics, Finance, Industrial Engineering, or related field, or equivalent related experience as approved by HR.
• 5+ years of experience in supply chain, logistics, transportation, distribution, operations, finance analytics, carrier operations, or a related analytical function.
• Demonstrated ability to analyze large and imperfect data sets, identify root causes, convert findings into actionable recommendations, and communicate insights to leadership and cross‑functional partners.
• Advanced Excel skills, including lookups, pivots, Power Query or comparable data transformation, formulas, modeling, and structured reporting.
• Experience with ERP, transportation, warehouse, freight audit/payment, carrier portal, contract/rate, or similar business systems.
• Strong written and verbal communication skills, with ability to manage priorities, facilitate decisions, document processes, and influence without direct authority.
• High attention to detail, strong organizational skills, and ability to operate in a fast‑paced…