Logistics Support Specialist

Summary

A Logistics Support Specialist is knowledgeable of various product distribution and transportation pipelines and is expected to possess strong communication, organizational, and troubleshooting skills to support Inbound or Outbound Operations in our third‑party distribution centers. The role is an individual contributor responsible for supporting the day‑to‑day operation and coordination for multiple third‑party partners, supporting BBW and BBWD, and reporting to the Regional Distribution Center Manager.

The ideal candidate is a motivated, self‑starter with outstanding written and verbal skills, able to manage multiple tasks, develop and maintain relationships with internal and external contacts, and provide direction to 3PL operations.

• Develop or maintain relationships with internal and external teams
• Work independently on self‑initiated projects
• Provide operational support to Analysts and RDCs
• Generate data/information and communicate direction and multiple priorities
• Compile and present RDC metrics (daily, weekly, monthly, quarterly)
• Account for proper documentation to support SOX initiatives, including reporting for carryover, cycle counts, PO issues, and load discrepancies
• Assist in monitoring timely inbound and outbound processing
• Support Non‑Merch storage and shipment requests

• Must have a strong performance history
• Consistent, timely, professional follow‑up with Home Office leaders, vendors and 3PL providers
• Ability to multi‑task and handle high pressure in a fast‑paced environment
• Strong verbal and written skills
• Ability to collaborate to ensure organizational goals and objectives are met
• Ability to work with associates at varying levels of responsibility and functional expertise
• Previous experience with Warehouse Management Systems (WMS), strong computer skills within Microsoft Office Suite and the ability to learn new systems
• DC Operations experience preferred
• Must be flexible with work schedule and work location

• Lead with curiosity & humility
• Build high‑performing teams for today & tomorrow
• Influence & inspire with vision & purpose
• Observe, engage & connect
• Strive to achieve operational excellence
• Deliver business results

• Robust medical, pharmacy, dental and vision coverage; access to onsite wellness center and pharmacy at Columbus, OH home office
• 401k with company match and Associate Stock Purchase with discount
• No‑cost mental health and wellbeing support through Employee Assistance Program (EAP)
• Opportunity for paid time off and paid parental leave; access to family and lifestyle programs including childcare discounts and home, auto and pet insurance
• Tuition reimbursement and scholarship opportunities for post‑secondary education programs
• 40% merchandise discount

The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please refer to the linked fair‑chance policies.

We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices.

Application window will close when all vacancy/vacancies are filled.