Rental Asset Coordinator

Description

Britten Inc. is a world-class event fabricator, partnering with leading brands and agencies to design, engineer, and build high-impact environments that perform in the real world. For 40 years, we’ve combined world-class design thinking with advanced fabrication, printing, and manufacturing capabilities to deliver complex, large-scale experiences; from custom event builds and branded environments to immersive installations that bring campaigns to life.

Headquartered in Traverse City, Michigan, Britten is built for execution at the highest level. We take on ambitious, complex work and deliver it from concept through fabrication and final deployment. Our reputation has been earned through a solution-driven mindset, a commitment to precision, and the ability to turn bold ideas into fully realized physical experiences.

We are a team of builders, problem-solvers, and collaborators who thrive in fast-paced, high-expectation environments. We believe in craftsmanship, accountability, and doing whatever it takes—together—to deliver work that stands apart.

At Britten, we don’t just build what’s been done before. We build what’s next.

Learn more at

Britten is seeking a highly organized and detail-oriented Rental Asset Coordinator to oversee the lifecycle, utilization, and condition of all rentable physical assets. This critical role ensures that rental assets are properly maintained, accurately tracked, and efficiently deployed to meet customer needs. The Rental Asset Coordinator will collaborate closely with logistics, maintenance and sales to manage inventory levels, forecast demand, and implement best practices for asset tracking, repair, and replacement.

This position plays a key role in driving operational efficiency, supporting customer satisfaction, and optimizing the cost-effectiveness of our rental program.

• We Say Yes
• We Hustle
• We Think Bigger
• We Keep Promises
• We Build People Up

• Maintain accurate inventory records of all rentable assets, rental history, item availability and asset condition, utilizing Asset Panda software
• Manage the rental process from order intake to asset return
• Ensure all assets are properly tagged, categorized, and stored for efficient access and dispatch
• Coordinate with technicians or third-party service providers for repairs or refurbishments
• Recommend replacements, upgrades, or asset retirements based on condition and performance data
• Maintain an organized, clean, and safe warehouse environment
• Supervise storage layout and equipment handling procedures to optimize space and protect inventory
• Ensure proper training and safety practices are followed by all team members
• Schedule and coordinate maintenance, inspections, and repairs of all rental assets
• Manage all incoming and outgoing rental orders, ensuring timely deliveries and returns
• Work with the logistics team to coordinate transport to and from the customer
• Assist sales team with rental agreements
• Coordinate with installation and sales teams to ensure customer rental needs are met
• Maintain strong vendor and service provider relationships for repair and parts
• Serve as a point of contact for event-specific rental needs
• Troubleshoot issues on‑site or remotely during events if asset problems arise
• Keep documentation up to date for compliance and insurance purposes
• Assist in annual budget planning for new equipment purchases and asset retirement
• Align with and believe in the company core values:
  We Say Yes, We Hustle, We Think Bigger, We Keep Promises, We Build People Up

Please note this job description is not designed to be exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the position. Duties, responsibilities and activities may change at any time with or without notice.

• 3+ years of experience in rental operations, warehousing or asset management
• Strong working knowledge of truss systems, hardware, and framing equipment
• Proficiency with rental or inventory management software including check‑in/check‑out procedures, reservations, and returns
• Exceptional organizational and time management…