Back of House Coordinator

As the Back of House Coordinator, you will be the administrative and logistical backbone of local STR operations. You'll work closely with the Team Lead, Back of House to ensure inventory is managed, vendors are supported, and the field team is equipped to focus on our guests and owners in the field.

You will serve as the key point of coordination across multiple back-of-house functions — housekeeping, maintenance ticket flow, and warehousing — helping to keep the market running smoothly and ensuring guests and owners have a seamless experience.

This role is ideal for someone highly organized, responsive, and energized by fast-paced problem solving.

• Assist in managing warehouse and storage space, keeping areas tidy and organized
• Track inventory usage and restock needs for consumables, linens, and key operating supplies both in central warehouses and satellite storage locations
• Coordinate delivery or retrieval of inventory and supplies to/from homes as needed
• Assist the Team Lead, Back of House with the management of housekeeping vendors and teams
• Support the Team Lead, Back of House and other market team members with the coordination and management of third party maintenance vendors as needed
• Log and report field activity data into our operational systems with accuracy and timeliness as needed
• Execute market-level projects which touch multiple zones/teams and are better handled by the Back of House team than a specific zone team, such as updating branded materials around the market
• Rotate between being warehouse-based and field-based as needed to support each day's work
• Other duties as assigned

• 2–3 years of experience in operations coordination, logistics, or hospitality support
• Excellent attention to detail and time management
• Strong written and verbal communication skills
• Ability to remain calm and responsive in fast-moving operational environments
• Comfortable working both in the field and in office/warehouse environments
• Tech savvy and experienced with mobile scheduling, task tools, or PMS platforms as well as Google Workspace

The compensation range may be adjusted based on experience and location.

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position. Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors. Roofstock is a total compensation company; the base salary is only a part of our total compensation package.

• Generous PTO Policy
• 12 Paid Holidays
• Volunteer Time Off
• Paid Parental Leave
• 401k Program
• Wellness and home office/cell phone subsidies
• Robust health, dental, vision insurance, and more

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

The company provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, sex, gender, gender expression, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, marital status, sexual orientation, military or veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs.

All such employment decisions will be made without unlawfully discriminating on any prohibited basis.