Logistics Coordinator

Job Title:

Logistics Coordinator / Operations Coordinator Job Description

• Coordinate, schedule, and route freight shipments via multiple modes, with a primary focus on LTL and full truckload movements within the United States.
• Support the planning and execution of shipments between the U.S. and Canada or the U.S. and Mexico, ensuring compliance with routing and timing requirements.
• Act as the direct link between customers and carriers, maintaining clear and timely communication regarding load tenders, shipment status, and any changes or issues.
• Tender loads to carriers, confirming capacity, equipment type, and service levels meet customer and shipment requirements.
• Monitor shipments from pickup through delivery to ensure on‑time performance and proactively address any delays or disruptions.
• Verify that equipment requirements are met for each shipment and coordinate adjustments when needed to maintain service quality.
• Support shipping and receiving activities by ensuring accurate documentation, scheduling, and coordination of inbound and outbound freight.
• Use transportation management systems and other management software to enter, update, and track shipment details and status.
• Leverage Microsoft Excel and Outlook to manage shipment data, communicate with internal and external stakeholders, and maintain organized records.
• Maintain organized, detailed records of shipments, schedules, and carrier interactions to support accurate reporting and continuous improvement.
• Collaborate with team members and leadership to optimize routing, mode selection, and carrier utilization for cost‑effective and reliable service.
• Participate in side‑by‑side training and ongoing learning to build strong knowledge of transportation modes, logistics processes, and supply chain operations.

• Experience using transportation management systems or related management software (such as transportation or warehouse management systems).
• Practical experience or familiarity with logistics and freight coordination, including shipping and receiving activities.
• Basic working knowledge of Microsoft Excel for handling shipment data and reports.
• Basic working knowledge of Microsoft Outlook for professional communication and coordination.
• Ability to manage multiple shipments and tasks simultaneously while maintaining accuracy and attention to detail.
• Strong organizational skills with a detail‑oriented approach to scheduling, documentation, and follow‑up.
• Understanding of LTL shipping processes and terminology.
• Ability to communicate clearly and professionally with customers, carriers, and internal stakeholders.
• Capability to work effectively in a structured, process‑driven logistics environment.

• Management software experience in transportation, warehouse, or related supply chain systems.
• Associate’s degree or Bachelor’s degree in Supply Chain or a related field is a plus, but not required.
• Import/export experience or logistics dispatch experience that can be applied to freight coordination responsibilities.
• Experience or working knowledge of various shipping modes, including drayage, LTL, truckload (TL), airfreight, consolidations, and intermodal.
• Working knowledge of supply chain management principles, including international transportation management, is a strong plus.
• Interest in long‑term opportunities, with the potential for the role to become a permanent position for the right person.

This role offers a hybrid and remote work model tied to proximity to the Charlotte office. Team members who live within approximately 25 miles of the office follow a hybrid schedule, working in the office on Tuesdays and Wednesdays and remotely on other days. Being in the office,…