Operations Supervisor | Regional Maintenance

Schedule:

Monday - Friday (day shift)

Pay: 80 000,00 USD

At World Fuel, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.

Lead the Team That Keeps Critical Fueling Infrastructure Running

At World Fuel, we operate a large network of commercial fueling and cardlock locations that support fleets, businesses, and customers across North America. We're seeking a Regional Maintenance Operations Supervisor to lead maintenance execution and operational reliability across our Northern California territory. This is a hands‑on leadership role responsible for supervising Field Service Technicians, coordinating contractors and vendors, managing maintenance activities, and ensuring fueling locations remain safe, compliant, and operational.

This position is ideal for someone who enjoys leading field operations, solving complex maintenance issues, managing multiple priorities, and driving high standards of operational performance across a geographically dispersed network.

• Lead a critical maintenance and field operations team.
• Manage a network of fueling infrastructure that serves commercial customers every day.
• Work remotely while supporting locations throughout Northern California.
• Partner with operations, construction, compliance, IT, procurement, and leadership teams.
• Join a stable, growing organization with opportunities for career advancement.

• Supervise and support Field Service Technicians across the region.
• Assign, prioritize, and monitor maintenance activities to ensure timely service delivery.
• Provide coaching, training, feedback, and performance support to technicians.
• Serve as the first point of escalation for operational and maintenance‑related issues.
• Participate in field activities and site support as needed.

• Oversee maintenance help desk tickets, service requests, and work orders from initiation through completion.
• Monitor ticket response times, aging reports, maintenance backlogs, and service levels.
• Evaluate maintenance requests and determine appropriate corrective actions.
• Ensure all work is completed safely, accurately, and documented properly.
• Review completed work orders for coding accuracy, completeness, and supporting documentation.

• Dispatch and manage third‑party contractors, vendors, and service providers.
• Monitor contractor performance, work quality, safety compliance, and completion timelines.
• Assist with evaluating repair proposals, quotes, and vendor recommendations.
• Ensure contracted work is completed within scope, budget, and company expectations.

• Conduct site visits, inspections, audits, and facility assessments.
• Identify recurring equipment failures and operational risks.
• Support preventative maintenance planning and execution.
• Assist with equipment replacements, facility upgrades, and new site startups.
• Recommend long‑term solutions to improve reliability and reduce downtime.

• Maintain compliance with environmental, health, safety, and regulatory requirements.
• Support incident investigations and corrective action implementation.
• Monitor site conditions, image…