Manager, M&R

Location

Naperville, IL; this position will follow a hybrid work-from-home/office model with at least three days in the office weekly

Title

Manager, M&R

Salary Range

$70,000.00 - $86,250.00

The M&R Manager oversees day‑to‑day maintenance and repair operations for chassis dry, genset and reefer equipment across the U.S. region. This role supports company objectives by managing vendor performance, ensuring operational continuity, and executing M&R policies aligned with North America and Global M&R guidelines. The position focuses on cost control, service quality, and timely equipment readiness.

• Manage the regional M&R vendor network to meet performance, quality, and compliance standards.
• Collaborate with vendors that handle specialty equipment such as reefers and gensets.
• Review, audit, and approve repair estimates with a strong focus on cost accuracy and policy compliance.
• Lead M&R vendors to meet operational goals while navigating frequent changes and challenges.
• Ensure proper vendors are in place for each area for NA operations for dry, reefer, and genset equipment during both business and non‑business hours.
• Build and maintain strong vendor relationships to drive cost efficiency and service improvement.
• Monitor vendors' spend and M&R cost trends to support strategic cost control and budgeting.
• Support depot audits and follow up on corrective action plans to maintain quality and compliance standards.
• Contribute to initiatives focused on auto‑approval expansion, digitalization, and continuous process improvement, progressive cost savings initiatives and ideas.

Ability to draw upon 5+ years of management experience in an equipment capacity and 3+ years’ experience managing M&R in a global company. Possesses technical expertise and a drive for process improvement. Possesses a proven track record establishing and meeting departmental performance and financial metrics. Experience overseeing expenditures exceeding $10,000,000 annually is a plus.

• Ability to collaborate effectively.
• Ability to multi‑task and prioritize.
• Leadership and management skills.
• Acts with initiative and passion for success.
• Team player.
• Sound decision‑making and problem‑solving skills.

• Applies knowledge, procedures and good judgment in daily decision‑making.
• Successful vendor management relations.
• Attention to detail and accuracy.
• Prior transportation equipment experience required.
• Intimate understanding of new and changing customer demands / expectations.

5+ years of management and 3+ years of M&R experience. Mechanic, equipment inspector, or experience in either is a plus.

Bachelor's Degree preferred.

Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

• Hybrid working arrangements.
• Total rewards package including medical, dental, vision, life insurance, short‑term and long‑term disability, 401K plan.

Ocean Network Express (ONE) was incepted on July 7, 2017, following the liner service integrations of Kawasaki Kisen Kaisha (K LINE), Mitsui O.S.K. Lines (MOL) and Nippon Yusen Kaisha (NYK). The new entity functions from its global headquarters in Singapore, supported by regional headquarters in Hong Kong, Singapore, the United Kingdom, the United States, and Brazil. ONE is the world’s sixth‑largest container carrier with a fleet size of approximately 1.91 million TEU.

Operating more than 240 vessels, it offers an expeditious and reliable international network of over 130 services to 120 countries and beyond. ONE is a member of the Premier Alliance, a global ocean carrier consortium.