Vice President, Lead Client Partner

Overview

Job Description - Vice President, Lead Client Partner (CPG
060318)

Inviting applications for the role of Vice President, Lead Client Partner
.

This role is responsible for driving growth for a portfolio of clients and acts as the CEO for their account. The role must develop deep internal and external relationships and have the industry, domain, and business acumen to effectively partner with our clients’ executive teams. The role may manage a sales team in addition to owning a $50M+ portfolio.

Genpact is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at  and on Linked In, X, You Tube, and Facebook.

Be a transformation leader – work at the cutting edge of AI, automation, and digital innovation. Make an impact – drive change for global enterprises and solve business challenges that matter. Accelerate your career – get hands-on experience, mentorship, and continuous learning opportunities. Work with the best – join 140,000+ bold thinkers and problem-solvers who push boundaries every day. Thrive in a values-driven culture – integrity and inclusion drive progress.

Come join the tech shapers and growth makers at Genpact and take your career in the direction that matters:
Up. Let’s build tomorrow together.

The approximate annual base compensation range for this position is $200,000-$250,000. The actual offer will be determined by factors including experience, knowledge, skills and abilities; geographic location; and internal equity.

Work-from-Anywhere Roles – Los Angeles California-based candidates are not eligible for this role. Location-based Roles (e.g., New York area) – Los Angeles, California based candidates are not eligible for this role. New York area candidates are eligible for this role only.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any way.

• Responsible for driving growth within a global or regional portfolio of >$30M through partnership with enterprise sales and mining of existing relationships; identify/close/deliver consulting opportunities as well as larger transformation opportunities including managed services
• Build vision for portfolio and enable vision through strategic roadmaps including the creation and implementation of growth plans for key/strategic accounts
• Leads account planning and account strategy
• Understands the levers that impact P&L and contract or change management to drive improved account performance
• Understands how to set up operational processes and approaches that help optimize account management, including an overall client engagement strategy
• Actively involved in industry associations and forums
• Owns the P&L for the account (in collaboration with Operations)
• Develops meaningful internal/external relationships with C-suite leaders across organizations. Drive thought leadership conversations
• Builds reputation as a trusted advisor with CXO & Business Leaders by developing a nuanced understanding of client’s strategic goals/pain points/market opportunities; and shares creative ideas and new value propositions regularly
• Responsible for Client Satisfaction and NPS
• Determines and orchestrates the needed flying formation to support the account
• Acts as a consultant to clients in the area of business and provides insights/directions on how to use new…