Director of Deposit Operations

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered  team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

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What You'll Be Doing

The Director of Deposit Operations provides senior leadership and direction to a major US Operations division, which may encompass several large, complex, or more risk intensive operations departments. The Director will be responsible for the performance and results of this critical division and ensure that the bank's strategic, transformational, and tactical objectives are being met. In addition, there is a strong emphasis on effectively running, protecting and transforming the bank to support the bank's growth and complexity, to meet regulatory and risk demands, and to meet internal and external client expectations.

To be successful, the Director must be a strong communicator and collaborator, focus on a reliable and resilient production environment to support client demands, operate in a well-controlled environment with a risk mindset, effectively acquire and develop talent, embrace diversity, and appropriately build relationships and align with enterprise/Canada standards and expectations.

This team is comprised of Loan and Deposit Operations. Loan Operations provides operational support to core lines of business by delivering end-to-end loan and trade operations services, including loan closing, servicing and compliance functions. Deposit Operations supports commercial and consumer banking through the delivery of item processing, debit card services, client onboarding functions, and exception processing.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You'll Succeed

* You will provide strong leadership and management that will meet strategic, transformational and tactical objectives for the division

* You will effectively run, protect and transform the division to meet the bank's growth, regulatory, and complexity demands

* Measure results to assess performance relative to objectives

* Develop and maintain strong reporting to manage the business, including KPIs

* You will lead and embrace a strong culture that includes an emphasis on communication, collaboration, process improvement, risk mindset, operational resilience, and being a champion for change

* You will ensure day-to-day activities are effectively managed, including implementing and adhering to policies and procedures

* Collaborate effectively with partners across TI&I and internal partners outside TI&I including, Treasury Management, all lines of business, HR, and Risk functions

* Effectively manage and oversee third party vendors

* Acquire and develop talent

* Embrace and promote a culture of diversity and inclusion

* Build strong relationships with enterprise/Canadian CIBC partners and align with appropriate enterprise standards and expectations

Who You Are

* You have 10+ years of management experience with the proven ability to manage a team of employees.

* You can demonstrate experience in leading an operations function within a large banking organization with extensive experience in risk and control focus in loan operations. .

* You're goal-oriented. You're motivated by accomplishing your goals and delivering your best to make a difference.

* Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.

* You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results.

* You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.

* You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because it's the right thing to do.

At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $150 - $175K for the Illinois market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee's needs;

including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members.

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