Director of People and Operations

Civitech is a public benefit corporation dedicated to creating a fairer and more equitable democracy by building the tools and infrastructure needed to increase civic participation, empower Democratic candidates to win, and support the success of progressive causes. Since its founding in 2019, over 500 partners—a range of nonprofit organizations, national political committees, and individual campaigns—have utilized Civitech’s tools to reach tens of millions of voters to help create a more equitable and progressive democracy.

The Director of People & Operations is responsible for leading People, HR and Operational work at a cross functional and strategic level to ensure strength in all aspects of those areas of the business including talent development & engagement, operational project management and compliance. This dual scope role requires both tactical execution and high-level systems thinking, working closely with the COO, senior managers, and external partners.

Civitech is a remote‑first company hiring within our current footprint of 27 states (AL, AK, CA, CO, DC, DE, FL, GA, HI, IL, MA, MD, MN, NC, ND, NH, NJ, NV, NY, OH, SD, TN, TX, VA, WA, WI, WY);
Civitech does have an office in Austin, TX.

It is important that our team reflects the diversity of the organizations we seek to serve. We strongly encourage women, people of color, LGBTQIA+ people, and others otherwise underrepresented in the technology sector to apply.

• We act with Integrity – At Civitech, we hold ourselves to the highest standards and value open and transparent communications with all of our stakeholders. Our rigorous approach to product design, testing, and data science leads to accurate assessments of our outcomes and challenges us to constantly improve our tools.
• We are Changemakers – As a team, Civitech seeks to make transformational change in our democracy by eliminating obstacles meant to hamper contribution from every member of the community.
• We are Collaborators – Buoyed by our mission, we look for opportunities to partner with everyone committed to making democracy easier to participate in. We seek to understand the challenges our partners face and use our skills and creativity to help them solve them.
• We are Bold – We recognize that disruptive change won’t come with doing business as usual. Civitech seeks to revolutionize civic participation by bringing innovation and creativity to politics.

• Medical, Vision, & Dental Insurance
• 401(k) plan
• Employee Stock Options
• Employer‑paid Life Insurance
• Short/Long Term Disability Insurance
• Flexible Time Off & Paid Company Holidays
• Flexible Spending Account
• Parental Leave
• Flexible Schedules
• Professional Development Stipend
• Monthly Office Upkeep Stipend

• Human Resources
• Talent Acquisition Leadership
• In partnership with Civitech Leadership, build and execute on quarterly and annual hiring plans.
• Lead hiring activities.
• Total Rewards Leadership
• Help manage company‑wide compensation structure: salary/title/level matrix, salary setting, and equity grants for new hires.
• Own benefits administration, including health insurance, PTO, 401(k), parental leave, and related programs.
• Talent Development Program Ownership & Management
• Lead employee feedback and performance management processes, including:
• Pulse and annual surveys
• Performance reviews
• Staff training and learning opportunities (via Rippling LMS or new initiatives)
• Lead all policy creation and enforcement including employee relations.
• Organizational Effectiveness
• Collaborate with senior leadership to define and track performance goals and strategic initiatives.
• Establish systems for operational transparency and efficiency.
• Evaluate and implement new software tools requested by staff.
• Act as day‑to‑day administrator for company systems (e.g., Slack, Asana), including tool usage norms and access management.
• Operations Leadership
• Partner directly with the COO in leading the Operations team: leading the operations department, managing the team’s project backlog and priorities, including:
• Respond to employee feedback by prioritizing and executing relevant process improvements.

• External Partnership Management
• Serve as…