Manager Insurance

Manager Insurance page is loaded## Manager Insurance remote type:
Hybrid locations:
Rolling Meadows, IL United States of America time type:
Full time posted on:
Posted Todayjob requisition :
R46982C.H Robinson is seeking a Manager Insurance who will be responsible for the general, operational, financial, and administrative Management of all cargo and legal liability claims worldwide. The Manager Insurance will provide leadership to a team of Claims Representatives by maintaining their own workload of claims while directing the workflow of the team.

At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site two days a week in our Rolling Meadows, Chicago office, igniting creativity and driving impactful results. With the flexibility for remote work, this role strikes the perfect balance between teamwork and autonomy.
** DUTIES AND RESPONSIBILITIES
** The duties and responsibilities of this position consists of, but are not limited to, the following:
* Review and analyze all incoming cargo claims and assign to the appropriate team member
* Ensure all claims are handled and processed in line with the internal Standard Operating Procedures (SOP) as well as with the requirements of C.H. Robinson’s insurers
* Oversee the handling of complex claim files to ensure proper handling
* Possess a working knowledge of the following:  + Carriage of Goods by Sea Act (COGSA)  + Hague / Hagues Visby Rules  + Warsaw / Montreal Protocol Rules  + 49 U.S. Code § 14706 (Carmack)
* Develop learning tools for team members that drive continuous claim improvement and policy understanding
* Branch training on marine cargo insurance / transport law / marine liability when needed
* Set team and individual objectives and priorities
* Coach, support, and manage the team and individuals to meet and exceed objectives
* Communicate and manage the team to adhere to corporate and branch policies
* Prepare for and lead team meetings
* Other duties or responsibilities as assigned according to the team and/or country specific requirements
** Leadership:
*** Promote a culture and working environment that embraces growth and development to meet the needs of our employees and customers, resulting in higher employee engagement and overall customer satisfaction
* Instill professionalism, ensure adherence to policy and procedures, and encourage consistency of process
* Identify development opportunities, provide constructive feedback, offer continuous training opportunities for direct line reports
* Play major role in recruitment, onboarding, and continuous development of talent
* Provide individualized coaching plans for direct reports and host semi-annual Talent (performance) reviews
** Communication:
*** Regularly share industry news, department changes, and process updates to department
* Draft client advisories on relevant trade, market, and regulatory updates
* Provide guidance to employees on how to respond to challenging customer scenarios
*
* Required Qualifications:

*** High School Diploma or GED
* Minimum 3 years of supervisory or management experience
* Minimum 4 years of Transit or Cargo Claims handling experience
*
* Preferred Qualifications:

*** Bachelor’s degree from an accredited college or university
* Solid understanding of claims process and industry operations
* Strong analytical skills for evaluating large amounts of information and drawing appropriate conclusions
* Able to communicate at multiple levels, to varies audiences, using multiple mediums
* Generate new ideas to improve performance, translating these ideas into practical solutions
* Time management and organizational skills
* Excellent written & verbal communication skills
* Values a diverse and inclusive work environment

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.
** Compensation Range**$98,900.00 - $The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location.  Your individual base pay within this range is determined by job-related skills,…