Program Manager - Demand Response

Overview

Please note - while remotely-based, we can only offer the position to residents of the following states: CT, DE, MA, MD, NY, OH, PA, VA, or WV.

Travel to Virginia for client meetings is required.

We are looking for a talented individual to join our team as a Demand response Program Manager!

We’re seeking a talented and driven individual to take on the role of Program Manager, overseeing all phases of client programs from inception to completion. This role is focused on the oversight of exciting new demand response programs rolling out in the Mid Atlantic region. As CLEAResult continues to collaborate with utilities to deliver impactful energy efficiency, energy transition, and decarbonization initiatives, a dedicated Program Manager to lead these important programs will ensure that our utility partners and their customers receive a high level of service and innovative offerings that deliver a real benefit to the grid.

For this opportunity, you’re a great fit if you can…

• Manage multiple concurrent contracts and budgets with annual revenue of $2M-$3M
• Execute contracts for compliance and client satisfaction
• Understand client preferences and program deliverables
• Negotiation, execution, and management of contracts
• Direct line and second line supervision of program delivery team
• Matrix style functional direction of support resources for program delivery
• Drive, manage, monitor, and report the timely delivery of program results
• Ensure and facilitate the highest standard of customer service and satisfaction
• Direct management and development of program staff
• Direct and coordinate cross-functional teams (engineering, marketing, software development)
• Develop program processes and make recommendations for improvement
• Technical document review (Project Scope, Manual and Associated Documents).
• Assemble data for invoicing and project reporting activities.
• Identify and escalate program issues in a timely manner to the appropriate level of management

In this exciting career opportunity, you will have…

• 5-8 years project management experience
• 2+ years people management experience
• Self-starter with a positive and outgoing personality
• Strong customer service experience and focus
• Intermediate to advanced proficiency in the following Microsoft Office applications:
  Excel, Word, PowerPoint and Outlook
• Demand response program execution experience is required
• Utility program management experience is a plus