Senior Manager Supply Chain Outsourced Operations

Remote Work:
Yes

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about - locally and globally.

Come make an impact every day at Zebra.

As a Lead Professional in Supply Chain Outsourced Operations, you will be accountable for leading highly matrixed cross‑functional manufacturing partner operations teams leveraging your extensive experience to resolve complex partner issues, lead initiatives that enhance operations and manage execution with our hardware outsourced manufacturing, repair or distribution partners.

This role is accountable for driving Key Performance Indicators (KPIs) and acts as the main point of contact with our outsourced operations partners supporting all business at the partner site(s). This leadership position works with cross functional partners to balance operational efficiency and cost and is responsible for overseeing and providing governance of metrics, policies, and procedures.

• Defines and aligns outsourcing strategies with the company’s long‑term business goals. Develops and executes long‑term partner strategies that align with corporate objectives.
• Defines and executes strategic initiatives that align partner management practices with overall business goals.
• Interacts with internal peers and industry leaders to conduct thorough market analysis and identify opportunities/assess potential risks.
• Anticipates evolving environment and recommends strategies for network design and resilience that optimize business performance and mitigates tariffs, regional conflicts, and supply disruptions.
• Approve sourcing awards in operations domain and manage acceptance criteria for new product launches or transfers.
• Identifies and mitigates strategic risks and develops contingency plans for potential disruptions.
• Develop and oversee inventory and component strategies including consignment, JIT, and flexibility mechanisms.
• Approves New Product launches at responsible sites ensure manufacturing readiness, supply chain readiness and successful production ramp.
• Ensures high‑level supply and demand planning based on forecast trends.

• Design and implement partner risk management frameworks to safeguard operations.
• Lead efforts to integrate sustainability practices into partner management processes.
• Approve partner transitions and ensure continuity of service during periods of change.
• Oversees day‑to‑day operations of outsourced partners.
• Defines and ensures adherence to Key Performance Indicators (KPIs) and service metrics during monthly and quarterly business reviews (QBRs).
• Leads resolution and long‑term preventative action to operational challenges such as production constraints/part shortages, quality disruptions, and logistics challenges.
• Ensures compliance with regulatory, legal, and company‑specific standards.
• Defines and executes strategies to enhance resiliency within the operations
• May partner with others to ensure inventory balancing and optimization across different sites
• Evaluates, approves and ensures engineering changes are correctly implemented and ensures continuity of service during periods of change.

• Collaborating with peers, defines partner scorecards and performance dashboards to track and communicate performance metrics.
• Defines and utilizes data analytics to inform partner management strategies and decisions.
• Defines and performs detailed financial analyses to support partner negotiations and decisions. Analyzes cost‑benefit…