Senior Account Executive

Company description

A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people.

Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature.

Which means we're untethered from any specific medium or method-we go where ideas will work best.

We are an expanding network with more than 5,000 employees, with agency brands throughout our global offices. Publicis Digital Experience brands include Razorfish, Digitas, Arc Worldwide, Saatchi Saatchi X, Plowshare, 3

Share, and the Publicis Commerce Exchange.

Overview

The Senior Account Executive - Loyalty Marketing role will be responsible for leading the implementation, optimization, and ongoing evolution of select loyalty marking programs s role serves as a key client partner, overseeing complex programs while helping to drive insights and operational excellence. The ideal candidate is inquisitive, analytical, highly collaborative, and comfortable managing multiple initiatives in a fast-paced environment.

Responsibilities

* Lead the ongoing development and execution of Tier 3 loyalty marketing programs. Activities include:

* Own program kickoffs and create/manage project plans to ensure cross-functional internal and external teams are clear on their requirements and deliverables

* Lead and manage comprehensive project plans and timelines, proactively managing risks, dependencies, and scope to ensure flawless execution

* Partner with senior account leadership and analytics teams to translate performance results into actionable insights, driving ongoing optimization and program enhancements

* Develop and maintain relationships with clients at appropriate levels through daily contact. Possesses minute-by-minute knowledge of all work in progress

* Champion branding and style guide updates to ensure creative campaign materials are consistent with established brand look and feel

* Anticipate client needs and identify growth opportunities within existing programs

* Own the development and execution of enrollment materials, including routing, reviews, and approvals

* Lead efforts with production team, including development of full production schedules and work with cross functional department groups to manage against schedule, ensuring program requirements are delivered on time

* Ensure all program documentation, approvals, and workflows adhere to operational standards and best practices

* Develop process improvements to make workflows more efficient and ensure programs achieve optimal results

Qualifications

Desired Skills

* Strong drive, initiative, and sense of personal accountability

* Excellent written, verbal, interpersonal, and public communication skills

* Experience developing presentations and presenting to clients preferred

* Strong critical thinking and prioritization skills

* Ability to translate client needs and expectations into solutions

* Must be highly adaptable and able to thrive in a dynamic work environment

* Excellent organizational skills, follow-through, and attention to detail

* Proven problem-solving abilities

* Ability to perform tasks with a high degree of accuracy

* Must be able to work independently and as part of a larger group

Qualifications:

* Bachelor's Degree or equivalent experience

* 5-7+ years in account management, marketing or project management experience required

* Experience with Automotive, CRM, loyalty or card programs preferred

* Project management experience required

Additional information

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

* Paid Family Care for parents and caregivers for 12 weeks or more

* Monetary assistance and support for Adoption, Surrogacy and Fertility

* Monetary assistance and support for pet adoption

* Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance

* Tuition Assistance

* Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more

* Matching Gifts programs

* Flexible working arrangements
* 'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)

* Business Resource Groups that support…