Director of Training and Development

NYC Health + Hospitals provided pay range

This range is provided by NYC Health + Hospitals. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$/yr - $/yr

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

At NYC Health + Hospitals, our mission is to deliver high quality health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Purpose of Position:

Under general direction, with latitude for independent judgment and initiative, is responsible for the development and implementation of training programs to enhance staff competency in delivering services that are patient-centered, culturally sensitive, and in line with the System’s ICARE principles.

• Design, develop, and implement training programs, including mandatory trainings, seminars, and workshops ensuring alignment with organizational goals, regulatory standards, and best practices.
• Develop and implement career ladder training and educational programs in collaboration with educational institutions and external stakeholders to enhance advancement opportunities through structured career pathways.
• Collaborate closely with internal stakeholders across the System and health care settings leadership to support the roll‑out of training programs and integrate training initiatives.
• Conduct research and analysis to determine current and future workforce needs, identifying potential talent gaps and shortage areas.
• Participate in the planning and development of workforce development programs and advise on workforce needs and availability.
• Develop counseling and support services to assist participants in career development programs.
• Coordinate system-wide job opportunity and career development activities.
• May determine funding requirements for job opportunity and career development programs and manage the budget, expenditures and strategic direction of workforce development funds. Prepare requests to Federal, State or other agencies to secure such funds.
• Compile and review data to evaluate the success of training programs. Present key findings to department leadership and other stakeholders, making recommendations for improving methods of training.
• Direct informational activities relating to training, job opportunity and career development programs in order to assist with recruitment efforts.
• Perform related duties, as required.

• Master’s Degree from an accredited college or university in Human Resources, Education, Business Management, Social Work, Healthcare Administration, Psychology, Public Administration or a related discipline; and five (5) years of progressively responsible experience in planning, workforce development and training programs, healthcare or public health administration related to training, development and workforce analysis, three (3) years of which must have been in a managerial or supervisory capacity related to the organization, formulation, development and implementation of such plans and programs;
  
  or,
• Bachelor’s Degree from an accredited college or university in one of the disciplines listed above; and six (6) years of progressively responsible experience as described in the first bullet, four (4) years of which must have been in a managerial or supervisory capacity related to the organization, formulation, development and implementation of such plans and programs.

• Excellent communication and collaboration skills
• Ability to work in teams
• Demonstr…