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Client Services Manager; PR & Communications Consultancy | Hybrid - WFH

Remote / Online - Candidates ideally in
Singapore
Listing for: THE SUPREME HR ADVISORY PTE. LTD.
Full Time, Remote/Work from Home position
Listed on 2026-02-06
Job specializations:
  • Management
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 2000 SGD Weekly SGD 2000.00 WEEK
Job Description & How to Apply Below
Position: Client Services Manager (PR & Communications Consultancy) | Hybrid - 1 Day WFH | 0580

Overview

  • Working Days: 5 Days, 8.30am-5.30pm, 1 Day WFH
  • Office is at Genting Lane [ Between Mattar & Farrer Park MRT ]
  • Salary Range: $4,000 - $5,000
Key Performance Indicators

Key Performance Indicators For This Post:

  • Customer Satisfaction | 30%
  • Internal Process Quality | 30%
  • Team workers satisfaction | 20%
  • Financial Performance For Portfolio | 20%
  • Requirements

    Requirements:

    • At least 4-6 years of management experiences in marketing agency or related business in Public Relations, Media or Studio Management.
    • Ideal candidates must familiar with all aspects from Team Management, Client Management, Brands Communications, Public Relations, Peer Fellowship and Business Management
      .
    Client / Account Management
    • Develop accurate and informed scopes of work including schedules and budgets, using the correct tools (i.e. Microsoft Project, Excel) and with regard to client and agency needs / expectations.
    • Manage contract deliverables, account schedule and budget and ensure account progress from goal and deliverables from conception to completion including change management.
    • Have a working knowledge of the workflows for media liaison, associates management tools
    • Guide teams on mitigating risks on projects / account
    • Enforce quality control processes in each project / account
    • Ability to manage Singapore & Malaysia clientele directly or with partner agency
    Communication Management
    • Set clear expectations for tasks and deliverables, communicating clearly to team and providing proper materials / documentation when necessary.
    • Demonstrate good judgment in choosing methods of communication that are most effective and efficient (e.g. team meetings, in-person visits, phone calls, email)
    • Escalate issues appropriately and professionally at all times; demonstrate good judgment during escalation process.
    Internal Team Management
    • Collaborate and coach key account associates to ensure client expectations are managed with regard to scope and progress in schedule and budget
    • Align Personal Goals / Values of Individuals and Company
    • Introduction to PR and social media
    • Planning and organising at work and for account / project
    • Research and resource and network building
    • Working with the media and vendor partners
    • Work with extended internal team (Contracted associates, media monitoring agency, photographers, and partners) to ensure client expectations can be met.
    People & Corporate Citizenship
    • Lead brand ambassador of the company, an exemplary role model for the team
    • Appropriately escalate and seek direction on conflicts or difficult people situations.
    • Strive to be a positive influence on peer group and cross-capability team.
    Business Development Participation
    • Evaluate and identify key strategic actions/tools kits to develop the team / company
    • Assist in strategic discussion/proposal with new clients (project basis / retainer)
    • Through good work and harvest leads for potential business growth

    The Supreme HR Advisory Pte. Ltd || 14C7279

    Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R

    #J-18808-Ljbffr
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