Executive Director

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Oaks Senior Living is a recruiting, kind-hearted senior care organization focused on a Person Centered Lifestyle. Its core values enrich the lives of residents and inspire team members to excel. Excellence is rewarded, and a work environment where all are trusted and empowered is cultivated.

The Executive Director plans, implements, and directs all aspects of community operations in accordance with Oaks Senior Living Policies & Procedures and regulatory requirements. The role maintains high levels of customer satisfaction, drives successful financial results, and leads employees to provide quality care and services to residents.

• Plan, implement, and direct all aspects of community operations within policy, procedure, and regulatory boundaries.
• Conduct daily, weekly, and monthly management meetings to keep all departments informed.
• Perform daily walking inspections of the building and grounds, maintaining a positive first impression and engaging with residents, staff, and visitors.
• Maintain occupancy, assist with marketing, develop relationships with referral sources, and support the Community Relations Director with marketing plans and sales goals.
• Make final decisions on resident move‑ins and move‑outs, ensuring compliance with policies and state regulations.
• Review communication tools, ensure required paperwork is completed, and keep resident files up‑to‑date.
• Operate the facility within the budget set by owners.
• Assume on‑call responsibilities on a rotational basis and manage on‑call assignments for other qualified directors.
• Manage labor costs, monitor overtime, and ensure accurate payroll and time sheets.
• Submit weekly and monthly documents to the Home Office in a timely fashion.
• Act as first responder in emergencies.
• Maintain confidentiality of resident and staff information.
• Maintain CPR & First Aid certification.
• Perform other duties as assigned to support Oaks Senior Living successes.

• Oversee safety and well‑being of residents in line with Oaks Senior Living philosophy.
• Maintain outreach and education within the community, creating positive relationships and marketing opportunities.
• Implement an open‑door policy and a high level of communication with residents and families to ensure customer satisfaction.
• Contact families when service changes are needed and lead resident/family conferences.
• Resolve conflicts among residents, staff, and families in a timely, satisfactory manner.

• Recruit and hire a cohesive, capable work staff using effective hiring techniques.
• Supervise staff to ensure quality resident care per Oaks policies.
• Oversee and implement training of all employees, ensuring documentation and regulatory compliance.
• Provide orientation, in‑service education, and maintain staff schedules for compliance and resident needs.
• Lead by example, encourage teamwork, promote philosophy, and provide ongoing coaching.
• Maintain an open‑door for employee concerns and grievances.
• Keep complete and updated employee files.
• Conduct regular performance appraisals, staff appreciation programs, and retention initiatives.
• Respond to on‑the‑job injuries and conduct Safety Committee Meetings to minimize claims.

• Bachelor's degree and minimum two years of management experience in long‑term care (preferred).
• Knowledge of federal and state assisted‑living laws.
• Strong leadership, organizational, and customer‑service skills.
• Proven business acumen.
• Ability to interact and build relationships with older adults.
• Age 21 or older, satisfactory criminal history and fingerprint check.
• Physical exam by a licensed physician, negative drug screen.
• Ability to react in emergency situations.

Regional Director of Operations

Executive

Full‑time

Business Development and Sales

Industries:
Hospitals and Health Care