Manager of Regional Risk Management - Eastern Alliance

Overview

An exciting opportunity exists to join the Pro Assurance family of companies. Our mission is powerful and simple:
We protect others. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm—and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions. Pro Assurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance.

We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States. This position supports our workers' compensation line of business, Eastern Alliance, and is ideally based in Pennsylvania. We can support a hybrid or remote work arrangement. Territory oversight is our East Region, which includes Mid-Atlantic and New England areas.

• 35% - Execute supervisory functions of the Regional Risk Management Unit, providing leadership, technical guidance and direction (team members and strategic partners) on risk management procedures, Company policies and standards. Directly oversees the daily operations of Regional Risk Management team; provides guidance, support and growth opportunities for staff; establishes performance and development objectives departmentally for direct reports; provides regular feedback and conducts annual performance evaluations;
  
  identifies staff developmental plans and opportunities for career pathing and growth. Participates in interviewing and hiring of new staff and vendor partners; conducts and facilitates orientation for staff members; coordinates formal training programs; assigns staff to special projects and oversees workflow and workload of staff. Ensures adherence to company philosophy and practices through executing the quality assurance process. Stays abreast of emerging issues and communicates to peers and staff.
• 15% - Develops and manages the regional expense budget. Oversees workflow, workload of staff, team assignments and resource allocation to ensure desired effectiveness and efficiency. Oversees and coordinates administrative and contractual relationships with all vendor partners to ensure services delivered meet operational objectives and expectations.
• 10% - Communicates and collaborates directly with the regional management team and other leaders within Risk Management regarding the internal/external delivery of services. Communicates and collaborates directly with our company-wide Risk Management function; assist with the drafting, execution and staff communication of Strategic Plan and Operational Objectives. Ensures departmental execution of Company’s Risk Management Objectives and Strategies through our agency partners and customers.
• 10% - Manage return-to-wellness initiatives by working collaboratively with agents, clients, claims, and underwriters to actively promote our ecovery strategies; and ensure proper return to work guidelines and procedures are established, followed and achieved. Provide coaching and mentoring to fellow risk management consultants with their RTW challenges.
• 5% - Develop and execute service plans to reduce policyholder loss exposure, improve Company profitability and aid in client retention by thoroughly evaluating a client’s facilities and needs; cultivate and develop high quality company-client working relationships by visiting and communicating with clients and agents on a regular and timely basis as necessitated by business needs and company guidelines.
• 5% - Prescreen selected new business submissions, including site visits and inspections; communicate via verbal and written processes to Underwriting to aid in risk selection in a thorough, accurate and timely manner. Define and communicate client needs and expectations through the prescreen process.
• 5% - Independently prioritize, execute and document risk management activities according to Company standards for an assigned book of business including review file and loss information, conduct hazard assessment surveys, communicate with team, organize…