Global KICS Coordinator

Maximize your potential. Tackle the world’s toughest problems. Build expertise in areas that matter to you. Become a global development leader.

We help solve the most pressing challenges of our time through systemic change. We are entrepreneurs and innovators, designers and creative problem solvers, thinkers, and doers. We are from everywhere, at home anywhere – an African and American company as much as an Asian, Middle Eastern, and European one. We partner with and serve communities, governments, and companies throughout the world, providing an innovative mix of services.

Today’s complex global problems require new solutions, so we approach problems differently and work closely with our partners to create impact berg is a place where a diverse mix of talented individuals are able to bring their whole selves to work – whether it’s how you identify, where you come from, the languages you speak, the person you love, the way you worship.

Dalberg is a home where people feel safe, understood, nurtured and encouraged to grow.

As a team of 600+ people from 50 countries, speaking over 90 languages collectively, with 49%+ female leadership team, Dalberg places diversity, equity and inclusion principles at the heart of our organization and the work we do alongside our clients, partners and communities.

Established in 2001 by experienced private sector consultants, Dalberg operates from 25+ worldwide locations. For more information, please visit Dalberg.

Dalberg Advisors is a strategic advisory firm combining the best of private sector strategy skills and rigorous analytical capabilities with deep knowledge and networks across emerging and frontier markets. We work collaboratively across the public, private and philanthropic sectors to fuel inclusive growth and help clients achieve their goals.

Our clients come to us with some of the most difficult global problems, seeking solutions where the obvious ones have failed. We are entrepreneurs and innovators, designers and creative problem solvers, thinkers, and doers who supply new ideas, drawing from a deep base of knowledge that cuts across sectors and geographies and is growing every day. We partner with and serve communities, governments, and companies throughout the world.

Some of our recent clients include foundations such as the Bill and Melinda Gates Foundation, corporations such as Pepsi and Vodafone, multilateral institutions such as the World Bank and the Inter-American Development Bank, UN agencies such as UNICEF and the UNEP, and government agencies such as the Ethiopian Ministry of Innovation and Technology, USAID, and India’s NITI Aayog.

Our insights and knowledge are a key part of the value proposition we bring to our clients and of the impact we can have in the world. The Knowledge, Insights and Client Support (KICS) team is a core part of our Global Shared Services team; it is focused on harnessing this knowledge and helping to extract insights from our projects around the world.

In doing so, the KICS team helps our teams to improve our client service delivery, strengthen our business development, and ultimately contribute to the social impact and development sector as a whole by sharing our knowledge and insights externally and internally.

The KICS Coordinator plays a critical role in ensuring the effective management and operation of Dalberg’s knowledge systems, vendor relationships, and data processes. They focus on maintaining and improving our systems, ensuring compliance with organizational expectations, supporting staff with responsive and proactive assistance, and contributing to strategic initiatives alongside other KICS team staff.

The KICS Coordinator is a key member of Dalberg’s Global Knowledge Insights and Client Support team. Reporting to the KICS Manager, the coordinator will oversee and manage the daily operations of the Knowledge Insights and Client Support team, a team of 3-5 globally located staff. The individual will:

• Maintain and manage knowledge and insight systems (30%)
  • Oversee the functionality, updates, and enhancements of knowledge…