Supervisor, Energy Efficiency Small Business and Municipal Programs; Hybrid
Springfield, Hampden County, Massachusetts, 01119, USA
Listed on 2026-02-16
-
Management
Operations Manager -
Business
Operations Manager
Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship—either now or in the future—should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).
Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to workat least three days in the office, including
Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to workup to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change.
Manages and develops staff for Small Business (MA/NH) and Municipal (NH) energy efficiency programs, including hiring, performance management, and reporting. Oversee budgets, invoicing, expense tracking, energy savings, and the creation of RFPs. Coordinates strategic activities among customers, administrators, consultants, and vendors to deliver customer‑focused programs and develop new value‑added services. Build strong relationships with key customers, stakeholders, and contractors. Leads process improvement initiatives to ensure timely, on‑budget, and well‑scoped outcomes.
Ensures compliance with regulatory filings and proper oversight of ratepayer funds. Prepares and presents testimony before regulatory and legislative bodies. Represents Eversource at national energy efficiency conferences and stakeholder events.
- Directs supervision of small business (MA/NH) and municipal (NH only) department staff, including personnel professional development, performance assessments, recruitment and preparation of reporting procedures for program implementation activities (e.g. production summary, target attainment, etc.).
- Oversee the budgeting, invoicing and tracking of expenses and energy savings, as well as the development of RFP's for contracted services.
- Oversee the integration of strategic activities between the customer, program administrators, advisory consultants and vendor/contractors to yield customer‑centric programs and services. Leads initiatives that research, identify, develop and implement new value‑added products and services for all customer classes.
- Develop relationships with key customers, stakeholders, and contractors that participate in assigned energy efficiency programs.
- Leads process improvement initiatives within area of responsibility and engage stakeholders to ensure all resultant improvements are delivered on time, on budget and within scope approved by management.
- Executes department plans to ensure compliance with regulatory filings and oversight of rate‑payer funds for Energy Efficiency programs.
- Leads the development of draft testimony and testifies in front of regulatory and legislative bodies as assigned.
- Represents Eversource in national energy efficiency conferences and/or stake holder events (e.g. ACEEE, ASHRAE, ACI, EEAC, and CEE).
- Requires ability to interpret energy efficiency / renewable technologies and understand their application. Requires fundamental understanding of financial principles and the ability to use PC desktop applications (e.g., Microsoft Word and Excel)
- Demonstrates initiative and ability to make decisions based on logical assumptions and factual information to achieve both company and customer satisfaction.
- Demonstrates leadership, mentoring, and networking skills.
- An in-depth knowledge of EVERSOURCE’s mission, organization, functional areas and resources, business strategies, Codes of Conduct, Business Ethics, and Environmental Policies.
- Bachelor’s Degree in Business, Marketing,…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).