Manager, Distribution Process Optimization - Management Pillar

Requisition

Job Type: Full-Time

Becoming experts on beer doesn't happen overnight - we've been in business since 1927 and today, The Beer Store is the primary distribution and sales channel for beer in Ontario and is owned by 28+ Ontario-based brewers! Through our Retail Stores, Distribution Centres, Draught Services, Customer Experience Centre, and our Corporate Office, we form one large team that is passionate about the beer business.

The Beer Store is proud to foster a respectful and inclusive culture that expands and leverages the diverse talents, experiences, and perspectives of our team members to deliver exceptional service for our customers. We continue to be successful by working together, respecting each other, having a positive attitude and by trying new and innovative ideas. Not only are we knowledgeable, passionate, and loyal ambassadors for beer, we’re also health and safety advocates, environmental champions, DEIB enthusiasts and we give proudly back to our communities.

We are currently searching for a Manager, Distribution Process Optimization (DPO) – Management Pillar
, reporting to the Senior Manager, Distribution Process Optimization. This vacancy is a full-time, permanent opportunity. The Manager, DPO – Management Pillar will lead the national execution of the Management Pillar within our Distribution Process Optimization (DPO) framework - shaping how we plan, execute and continuously improve across our logistics network. They will partner with supporting national and local leads to ensure alignment and execution of standards across the management pillar.

The focus will span strategy cascading, 5S implementation, driving operational performance by setting proper management routines, working with operations to set clear business descriptions and operating procedures, ensuring project deliverables meet operational excellence standards, establishing best practices, driving a problem-solving culture founded in CI and root cause analysis, standards creation and knowledge management
-ensuring every site operates with clear direction, strong governance, and aligned KPIs. The incumbent will guide teams in building effective management systems, applying PDCA methodologies and embedding tools like process/value steam mapping, SOP reviews, and frontline problem-solving routines. Through leadership coaching and strong analytics, they’ll help create a culture where insights drive decisions and every employee understands their impact on our shared goals.

Location:

Bolton, Ontario, Canada, L7E 3A9

This role follows a flexible work model that includes a blend of remote work and time at Company worksites, with the majority of on-site presence required at the Bolton Distribution Centre. The position also requires approximately 10–15% travel to our sites across our operating provinces, including Ontario, British Columbia, Alberta, Manitoba, and Saskatchewan.

• Lead and own the national strategy and standards for Management Pillars of the Distribution Process Optimization (DPO) program
• Lead the development/standardization/maintenance of all Management Pillars related tools and templates
• Train and support Local Pillar Leads with understanding/interpreting what each DPO requirement means for their warehouse and/or delivery operations to achieve and sustain all four levels of audit requirements
• Foster strategic collaboration with other National Pillar Leads (e.g., People, Safety, Planning) to ensure holistic, end-to-end process optimization across the DPO framework
• Govern national KPI performance and maturity scorecards
• Lead/Support CI projects focused on cost reduction
• Champion the standardized approach to problem solving
• Conduct routine KPI analysis and implement corrective actions for underperforming metrics
• Maintain and continuously improve SOPs and implement corrective actions when deviations occur
• Ensure SOPs include all critical operational steps and are aligned with best practices
• Act as the Subject Mater Expert (SME), coaching and supporting local management leads
• Attend weekly support meetings and support the Lean Six Sigma (LSS) training program, focusing…