Regional Manager

Description

The Regional Manager will manage a team of District Managers for our clients.

• Serve as the main point of contact for District managers within the assigned region
• Provide on-going merchandising and brand ambassador services for our clients
• Develop strong rapport with field specialists and store management through consistent and professional communication
• Interview and hire the region’s field management team
• Maintain reporting inclusive of the following: scheduling, field specialist performance, coaching and follow-up
• Manage all aspects of their training and team execution
• Complete all reports and overall performance to the goals and metrics of the program
• Work closely with the Team Leaders and communicate regularly regarding reporting and tracking performance metrics to goals
• Apprise supervisor of field issues on daily basis such as "red flag" issues, rep fall out and program issues using solution driven communication
• Control expenses and adhere to all company policies
• The Regional Manager will work from home, visit the client/Mosaic headquarters, and meet with retailers
• Meeting the physical requirements – listed below
• Other duties as assigned.

• High School Diploma/GED
• Bachelor’s Degree preferred

• Three years of prior management experience in retail, merchandising, training, and/or field marketing
• Supervisor / management experience with ability to lead a team in a manner that will build team morale and accomplish objectives
• Previous experience in retail merchandising / management for grocery and "big box" retailers strongly preferred
• Required, home office space with broadband Internet connectivity
• Strong computer skills utilizing the internet, email, and Microsoft Office Suite (Outlook, Excel, Word, & PowerPoint)
• Employees that are required to use their personal vehicle for business purposes are required to provide Mosaic with evidence of insurance and agree in writing to keep this insurance current throughout employment
• Must be French bilingual and based in Quebec

• Self-motivated with strong organizational skills and the ability to schedule tasks and people to meet program goals;
• Ability to adapt to changing business environment while proactively ensuring field organization meets or exceeds client expectations;
• Outgoing, professional personality with the ability to build relationships quickly;
• Ability to interact with others, inclusive of training, mentoring, and coaching on an individual basis or in a group setting;
• Professional demeanor with field managers and specialists, co-workers, and clients;
• Ability to handle conflict with calm demeanor and solution driven focus;
• Excellent written and verbal communication skills; ability to work independently with little supervision and take ownership of territory
• Ability to prioritize objectives and tasks and to define realistic and specific goals for team and individuals - Attention to detail and ability to multi-task;
• Achieve all established success metrics as outlined by the program for your region;
• Attend weekly team conference calls as scheduled by account team;
• Ability to conduct weekly "one-on-one" meeting with Team Leader; willingness to travel within and outside your territory when required;
• Additional travel on a bi-weekly/weekly basis within your territory.

Mosaic is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and food service agencies reimagining the way people connect with brands at every point in their shopping journey.

As a leading North American integrated marketing agency, Mosaic specializes in everything from experiential marketing, commerce + retail media and field marketing, to design and production. With a 35+ year history, Mosaic has office hubs in Chicago, Dallas, and Toronto and full reach across North America.

We focus on creating brand experiences that connect brands with consumers in creative and relevant ways. Mosaic’s ultimate mission is to propel our client’s business, culture, and communities forward to make the human experience better. We are diverse, yet like-minded…