Change Management Specialist Hybrid - Remote - Gainesville

Overview

Responsible for supporting enterprise transformation initiatives across the UF Health Clinical Enterprise. Applies a structured change management methodology to enable adoption of clinical, operational, digital, and administrative changes that span hospitals, ambulatory practices, faculty practice plans, academic partners, and shared services. Working closely with clinical leaders, faculty, administrators, project teams, and executive sponsors, this role will ensure change plans are developed to ensure organizational changes are well understood, effectively communicated, and sustainably embedded into daily practice—while minimizing disruption to patient care and operations.

• Apply a structured change management methodology to support enterprise initiatives, including clinical and operational transformation, digital health, system integration, and operating model redesign.
• Partner with project and clinical teams to embed change management activities into initiative planning, execution, and sustainment.
• Support concurrent change initiatives across hospitals, ambulatory sites, faculty practice plans, and as applicable academic units as part of an enterprise change portfolio. Change Impact, Readiness & Risk.
• Conduct change impact assessments that consider effects on clinicians, learners, team members, workflows, patient care delivery, and academic missions.
• Assess organizational and workforce readiness across diverse stakeholder groups, including physicians, nurses, faculty, residents, and administrative teams.
• Identify and develop plans with project sponsors and project teams to mitigate risks related to adoption, and workforce engagement.

• Support the design and execution of change communications in partnership with executive leadership, clinical leadership, and communications teams.
• Ensure messaging is clear, consistent, and tailored to clinical, academic, and operational audiences.
• Support the preparation of leaders and people managers with talking points, FAQs, and tools to support frontline engagement.

• Collaborate with projects teams, training teams, and learning and development, to inform training strategies and requirements.
• Support the design and delivery of training that addresses role-based impacts and readiness gaps.
• Support the development of change champion networks.

• Support and coach executive sponsors, physician leaders, and operational leaders in visible and effective change leadership.
• Coach managers, supervisors, and clinical leaders to reinforce change, address concerns, and support teams through transition.
• Serve as a trusted advisor to project teams on change management best practices in a healthcare setting.

• Develop actionable change management deliverables, including:
  • Sponsor and Clinical Leadership Engagement Plans
  • People Manager and Frontline Leader Plans
  • Communications Plans
  • Training and Readiness Plans
  • Resistance Management and Sustainment Plans
  • Saturation Assessments
• Define and track adoption, utilization, and readiness metrics.
• Monitor change progress, track issues, and report risks and mitigation strategies to governance bodies.

• Support organizational design initiatives, including role clarity, transitions, and alignment across clinical and administrative teams.
• Coordinate change efforts with project management, quality, patient safety, HR, IT, compliance, and communications partners.

Contribute to the development and maturation of enterprise change management standards.

• Education: Bachelor's degree
• Experience: Change management or strategic communications
• License/
  
  Certifications:
  
  Prosci certification or equivalent preferred