Regional Volunteer Services Officer

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
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Job Description:

WHY CHOOSE US?

Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

We are seeking a Regional Volunteer Services Officer for the American Red Cross of South Carolina.

Can be based in any office:
Columbia, Greenville, Myrtle Beach or North Charleston. Position is hybrid: a combination of in office / in the field / or work from home.

* This position is not eligible for relocation assistance.

WHAT YOU NEED TO KNOW (Job Overview):

The Regional Volunteer Services Officer(RVSO) will oversee efforts and activities of volunteer programs and services to ensure availability of sufficient numbers of volunteers to meet operational needs and meet objectives. Strengthens and grows programs and services that will meet the operational needs within resource constraints. The RVSO directs and oversees the work assignments and performance of staff and volunteers. Implements and executes strategy, manages processes, cultivates relationships and ensures coordinated outreach and partnerships within the American Red Cross organization and external constituents.

Serves as a subject-matter-expert (SME) for assigned area(s) of responsibility.

The Regional Volunteer Services Officer will lead multiple programs/services (i.e. volunteer recruitment and engagement) for a region. Oversees implementation for large-scale single programs/services or multiple smaller-scale programs/services. Provide support, development and/or leadership guidance to all volunteers.

Specific responsibilities:

Lead regional volunteer engagement by connecting communities and partners to meaningful Red Cross service opportunities across disaster response, blood services, and military family programs. Build strong community partnerships, develop volunteer leaders, and foster an inclusive, welcoming volunteer culture.

Ensure volunteer readiness through strategic workforce planning and data driven systems, enabling effective daily operations and large scale disaster response. As a member of the Regional Leadership Team, collaborate with senior leaders and lead a team that integrates volunteer engagement into all aspects of regional strategy and mission delivery.

WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities):

• Develop, implement and execute strategy within area of responsibility to advance volunteer services. Oversee risk management issues specific to volunteer services.

• Lead and empower a team to implement and execute streamlined, flexible, effective programs, activities, systems and processes. Ensure goals are set, monitored and realized including attainment of national standards.

• Responsible for the management of volunteer and paid staff including, but not limited to, hiring, training, coaching, evaluating and managing performance to ensure a well-qualified team and to enhance operational success.

• Design and monitor effective metrics. Collect data and present key performance indicators and updates to management.

• Build relationships and collaborate with internal partners, staff, volunteers, community, and external organizations. Work with internal partners to implement strategies for strengthening the Red Cross brand, ensure communication and a consistent experience for volunteers across all lines of service. Serve as a resource to volunteers and internal partners and lead efforts to maximize involvement, efficiency and institutionalization of volunteer support. Ensure that strategic partnerships are maximized to support relevant lines of service throughout the organization.

• Lead project/program implementations.

• May have budgetary responsibility. May be responsible for grant coordination duties in contract-funded programs.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

• Education:
  
  Bachelor's degree required.

• Experience:
  
  Minimum 5 years of related experience.

• Management
  
  Experience:
  
  Minimum of 3 years of supervisory or management…