Core Program Manager - ECM

Core Program Manager ECM

Turlock, CA | Stockton, CA

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Location: Turlock, CA | Stockton, CA

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Schedule: Full-Time
-Exempt

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Department: Headquarters

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Reports to: Program Director

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Pay Range: $82,500-$84,480

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Make a Meaningful Impact

Aspiranet, a leading California-based nonprofit dedicated to supporting children, youth, and families, is seeking a dedicated and detail-oriented Core Program Manager – ECM to join our team. If you thrive in a fast-paced, mission-driven environment and have a passion for providing excellent operational support while collaborating and working with the HQ team, we’d love to hear from you.

Aspiranet is a mission-driven social services agency with a proud legacy of supporting California communities since 1975. We are committed to ensuring that every child is loved, every family is supported, and every individual has the tools to succeed. Our services span the state and are delivered through six dedicated divisions:
Foster Care and Adoption, providing support for children and families throughout the foster and adoption journey;
Transitional Aged Youth (TAY), offering programs that guide young adults as they transition from foster care to independent living;
Residential, delivering therapeutic care in structured, supportive environments to help youth thrive;
Intensive Home-Based Services, focused on meeting individualized needs within the home, school, and community;
Behavioral Health, delivering short-term, intensive mental health services for youth at risk; and Family and Community, emphasizing early intervention and family‑strengthening supports. At Aspiranet, every role contributes to something greater—helping to create a future where opportunity, hope, and healing are within everyone’s reach.

The Core Program Manager – ECM provides operational and practice leadership in support of program direction established by the Program Director across Aspiranet’s CalAIM service continuum, including Enhanced Care Management (ECM), Community Supports (CS), and Community Health Workers (CHW) services. Serving as the workforce operations lead under the Program Director’s leadership, this role focuses on day-to-day service delivery oversight, workforce development, field-based support, and practice quality monitoring to ensure services are delivered consistently and effectively.

This role is accountable for day-to-day service delivery performance and operational consistency across assigned teams.

The Core Program Manager acts as a key bridge between program design and frontline execution, ensuring staff have the training, tools, clinical guidance, and operational structure needed to provide high-quality, person-centered care to members with complex health and social needs.

• Ensure consistent implementation of ECM, CS, and CHW service models, workflows, and care coordination practices based on program models, policies, and established workflows.
• Promote fidelity to program models while supporting individualized, member-centered care.
• Conduct field-based support, case consultations, and service delivery reviews.
• Identify variations in practice and implement coaching, practice supports, and workflow improvements to strengthen service consistency and quality.
• Serve as a secondary level of review for complex care planning and elevate program design, policy interpretation, or payer-related issues to program leadership.
• Promote trauma-informed, culturally responsive, and equity-focused service delivery practices in daily practice.

• Lead onboarding and ongoing training to reinforce service standards and expectations set at the program leadership level.
• Provide structured coaching and reflective supervision to strengthen practice skills.
• Support the development of staff and emerging supervisors through skill development and practice guidance.
• Foster a culture of continuous learning, accountability, and professional growth.

• Provide direct and/or functional supervision, coaching, and practice support to assigned staff.
• Provide performance feedback…