Project Manager, Operations Manager, Client Relationship Manager

Description

Install Net International | Bowie, MD | Hybrid/Office-Based + 20-30% Travel

We're looking for a Project Manager who owns projects from start to finish.

At Install Net, we believe the best outcomes come from teams where people genuinely care about the impact they create. Our clients trust us to deliver exceptional experiences, and that starts with our team. If you're someone who sees problems as opportunities, builds relationships based on integrity, and takes pride in doing things the right way, this role is built for you.

• Lead projects from quote through closeout as the primary point of contact for assigned customer accounts
• Develop competitive, well-reasoned budgets and win projects through direct customer conversations
• Coordinate vendors, logistics, and field execution to deliver on-time, on-budget projects
• Provide planning calls, daily updates, and timely issue resolution to maintain customer trust
• Ensure every project meets our standards for safety, quality, and professionalism
• Travel to job sites and customer locations to support projects and build industry knowledge

• Ramp up with a structured plan and direct support from your Team Lead
• Maintain assigned and new customer project opportunities
• Maintain 24-hour quote turnaround times
• Achieve positive customer NPS scores
• Build lasting relationships with assigned accounts
• Clear expectations because we believe in setting people up to succeed

• At least 1 year of project management or related field experience (2+ years preferred)
• Comfort with 20-30% travel to job sites and customer locations both locally and nationally
• Strong proficiency with Microsoft Office Suite
• Ability to manage multiple priorities independently in a fast-paced environment
• Someone who leads with solutions, communicates with clarity and confidence
• You treat accountability as a strength and take ownership of outcomes
• A track record of building trusted relationships and delivering results
• Bonus: PMP or CAPM certification (we'll support your path to obtain either with $500 education reimbursement)

• Competitive base salary
• Individual incentive bonus: up to $10,000 based on performance
• Health insurance
• 401(k) Match
• 15 days paid vacation annually
• 10 paid holidays and 1 floating holiday
• $500 annual education reimbursement
• Leadership development opportunities
• Up to 3 remote work days per week

We operate on three core values:
People First, Remarkable Service, and Solutions-Driven. We mean it. Your growth is our growth. We're selective about who joins our team because we care about fit and culture.