Repair Systems Manager
Westminster, Carroll County, Maryland, 21158, USA
Listed on 2026-02-18
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Management
Operations Manager, Program / Project Manager
Knorr Brake Company
Bendix Commercial Vehicle Systems LLC
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Repair Systems ManagerLOCATION: Westminster / Maryland (US-MD), United States
BRAND: Knorr Brake Company
REQUISITION : 9703
JOB GRADE:17
ON-SITE/REMOTE: On-site
Knorr Brake Company is the innovative leader in the manufacture and supply of braking systems, passenger doors and climate-control equipment for all types of Mass Transit customers such as: METRO, Light Rail Vehicles, High-Speed Trains, Commuter Rail and Monorail Vehicles for the North America market. We’re part of the Knorr-Bremse Group, the global leader in braking technologies. As part of our team, you’ll collaborate with a world of talented and dedicated colleagues whose sense of purpose complements your own.
You’ll find rewarding opportunities, diverse experiences, partnerships, and an unwavering commitment to ethics and integrity. Innovation is part of our DNA. Achievement drives our culture. Learn more today at !
Reports to:
Westminster Plant Manager
The Repair Systems Manager ensures paid repair, internal FMI, and other non-warranty returned material activities follow approved processes and are managed effectively from initial customer notification and issuance of an RMA through return of product to the customer and closure of RMA/Q Notifications. This role is also responsible for monitoring, managing, and escalating warranty RMA activities that require production support (i.e., Failure Analysis scheduling/prioritization, production rework/repair, etc.).
As a member of the Plant Leadership Team this role will manage the Operations Repair Coordinators and has the authority and responsibility to manage and prioritize all RMA work. This person is responsible for creating and maintaining KPI’s, provide reporting and visibility to the non-warranty RMA activity, manage, and continuously improve the associated processes, and escalate issues for resolution when required.
The role frequently interacts with Manufacturing, Supply Chain, Quality, Rail Services, Engineering, Project Management, and other departments to coordinate and direct all activities associated with these processes.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The anticipated salary range for candidates who will work in Westminster, MD is $105,400-$158,200 per year. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry and education. [If Non-Remote Position] [Company] is a multi-state employer, and this pay scale may not reflect positions that work in other states or locations.
Provided they meet all eligibility requirements under the applicable plan documents, employees (and their eligible dependents) will be eligible to enroll in group…
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