Sr. Technical Project Manager; PIM DAM PXM
Johnson City, Washington County, Tennessee, 37603, USA
Listed on 2026-02-19
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Management
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IT/Tech
Position:
Sr. Technical Project Manager
Location:
Full-time remote (United States)
Reports to:
VP, Operations and PMO
Ntara is a leading PXM (product experience management) consultancy that helps manufacturers and brands modernize their digital ecosystems. With deep expertise in PIM, DAM, and ecommerce strategy, we empower brands and product-focused companies to deliver consistent, trustworthy product experiences across digital channels by simplifying systems, centralizing data, and implementing solutions that drive growth and value.
Why join Ntara?Our work spans consulting, technology, and process optimization, giving you the chance to tackle complex challenges that truly impact our clients’ businesses. If you thrive in a collaborative environment, love solving problems, and want to make a measurable difference, Ntara might be the place for you.
Position summaryThe Senior Project Manager owns the delivery and governance of client engagements across projects, agile sprints, time & materials, and retained services. They manage day-to-day execution while ensuring alignment with client goals, contracts, and delivery standards.
They lead cross-functional teams and third-party partners, oversee plans, milestones, priorities, risks, and budgets, and drive clear task creation and delegation. The Senior PM will serve as the primary client contact, providing consistent status reporting, proactive communication, and seamless coordination between clients and Ntara’s production teams to ensure successful outcomes.
Key responsibilities Client Acquisition & Growth- Partner with Account Directors on existing client acquisition efforts, including estimating projects and timelines for upcoming work using standard quoting tools
- Contribute to pre-sales strategy, scoping discussions, and forecasting future client opportunities
- Travel with Account Directors to strengthen executive relationships and support business development efforts
- Serve as a trusted advisor, managing client expectations related to scope, timelines, budget, and delivery outcomes
- Proactively manage engagements by identifying risks, dependencies, and scope or budget concerns before they impact delivery
- Lead client meetings (virtual and in-person) to drive objectives, alignment, and long-term relationships
- Produce executive-ready status and sprint reports, including hours usage, progress, risks, and next steps, in partnership with Account Directors
- Lead client retrospectives and translate feedback into actionable improvements for delivery teams
- Ensure project requirements, priorities, and success criteria are clearly understood across all stakeholders
- Act as a hub between clients, Account Directors, production teams, and third-party partners
- Manage approvals and ensure clients understand delivered work in the context of scope, objectives, and documentation
- Capture, structure, and communicate client feedback to guide iterations and ensure clarity for delivery teams
- Proactively follow up on delayed client feedback and communicate impacts to timeline, scope, and budget
- Monitor deadlines and expedite risks to Account Directors and PMO when delivery or financial health is at risk
- Facilitate regular internal check-ins to maintain alignment across concurrent engagements
- Own end-to-end delivery of contracts, ensuring work is completed on time, within scope, and on budget
- Lead project planning efforts, including timelines, resource allocation, and delivery plans
- Oversee task and issue management to ensure adherence to SOWs and contractual obligations
- Negotiate priorities and deadlines with Account Directors, clients, and production teams
- Monitor work for quality, completeness, and alignment to scope, budget, and timeline
- Lead client kickoffs, status meetings, and delivery governance across all contract types
- Ensure production teams have clear requirements, accurate estimates, assets, and timelines to execute effectively
- Collaborate with peer Project Managers to balance priorities and optimize shared resource utilization
- Identify, elevate, and resolve delivery, resource, or performance issues impacting…
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