Sr Collision Consultant-Boston MA, Providence RI, Hartford CT and Albany NY

OEC provides software solutions to those who work in the automotive parts and repair industry. Our solutions make it easier for automotive industry professionals to buy and sell parts, conduct repair research & planning, optimize estimates, improve the parts supply chain, and more. OEC partners with many of the world’s largest manufacturers, dealers and suppliers, shops and repairers, and service providers, giving our customers access to a comprehensive network and a streamlined workflow.

This role is located in the following locations:
Boston MA, Providence RI, Hartford CT and Albany NY.

As a Senior Collision Consultant, you’ll serve as a trusted advisor and subject matter expert for certified collision centers within our OEM partner network. Your mission is to ensure these facilities consistently deliver safe, high-quality repairs that meet evolving OEM standards. You’ll provide hands‑on consulting, training, and strategic guidance to help collision centers elevate performance, profitability, and customer satisfaction.

• Drive Excellence:
  Assess collision center capabilities and ensure repairs meet OEM specifications for restoring vehicles to pre‑accident condition.
• Optimize Processes:
  Identify gaps in workflows—from estimating to final delivery—and implement tailored repair planning systems.
• Champion Compliance:
  Evaluate in‑process and completed repairs, ensuring adherence to OEM guidelines and repair manuals.
• Deliver Impactful Training:
  Provide onsite OEM repair training and coaching to strengthen compliance and technical expertise.
• Boost Performance:
  Analyze financial drivers and recommend strategies to improve operational efficiency and profitability.
• Build Relationships:
  Serve as the go‑to resource for repair facilities, responding promptly to inquiries and offering actionable solutions.
• Stay Ahead:
  Maintain ongoing education to keep pace with industry trends, OEM standards, and best practices.
• Collaborate:
  Participate in team calls, share insights, and assist in cross‑training fellow consultants.

• Experience:
  
  6+ years in a high‑performing collision center environment, with Certified Collision Center experience preferred.
• Expertise:
  Strong knowledge of OEM standards, insurance processes, and the collision repair industry.
• Skills:
  
  Critical thinking, analytical ability, and a proactive approach to driving change.
• Training Background:
  Prior experience in coaching or delivering technical training.
• Education:
  
  Bachelor’s degree in Marketing, Sales, Business Administration, or related field—or equivalent experience in strategic account management.

• Valid driver’s license.
• Ability to travel frequently (up to 80%) to client facilities.

• Make a measurable impact on safety and quality in the automotive industry.
• Work with leading OEM partners and cutting‑edge repair technologies.
• Enjoy a role that blends technical expertise, business strategy, and relationship building.
• Continuous learning and professional development opportunities.

• Full benefits starting Day 1:
  Medical, Dental, and Vision
• 401(k) with company match
• Unlimited Flex Time Off plus 10 company‑paid holidays
• Professional development programs, tuition assistance, and quarterly book program
• Free wellness coaching and pet insurance
• Employee resource groups and exclusive employee discounts

What makes working at OEC awesome? It varies from employee to employee. For some, it’s the flexibility—whether it’s remote work or a hybrid or in‑person role, OEC takes our teams across multiple time zones and international communities. For others, it’s the strong sense of camaraderie and community that celebrates both individuals and team‑driven contributions. Or it could be the empowerment and how the team is encouraged to take risks, learn, and grow within a dynamic and supportive environment.

But no matter what gets us out of bed in the morning, our whole global community is inspired to be forward‑thinking and drive innovative solutions for the automotive parts and repair industry.

OEConnection is subject to certain governmental record‑keeping and reporting requirements for the…