General Manager; Director), GPO Services - CuraScript Specialty Distribution; CSD - Remote

General Manager (Director) of GPO Services

The General Manager (Director) of GPO Services leads Matrix GPO strategy and operations, driving member value, contract compliance, and financial success. This role oversees business process optimization, complex supplier negotiations, and cross-functional collaboration to achieve operational, commercial, and financial KPIs. As a subject matter expert, the Director manages large accounts, develops strategies for contract utilization, and ensures efficient execution across internal teams.

• Develop and implement GPO strategies aligned with enterprise goals.
• Drive contract performance and market competitiveness through data-driven insights.

• Serve as the primary liaison with GPOs, health authorities, and key decision-makers.
• Build and maintain strong partnerships to enhance member value.

• Oversee process optimization (e.g., Order-to-Cash), ensuring standardization and compliance.
• Develop technology roadmaps to support procurement and operational efficiency.

• Monitor market dynamics and purchasing data to identify trends and opportunities.
• Manage KPIs and deliver measurable economic value to members and clients.

• Partner with sales, marketing, IT, legal, and finance to ensure cohesive GPO engagement.
• Align sourcing strategies with Evernorth leadership and enterprise objectives.

• Coach and mentor staff to foster a high-performance, collaborative culture.
• Provide direction for staffing and resource allocation.

• Lead negotiations on pricing, terms, and conditions with suppliers.
• Ensure legal and regulatory compliance in all agreements.

• Bachelor’s degree required;
  Master’s preferred.
• Minimum 10 years of relevant experience in healthcare or supply chain.
• Expertise in GPO operations, RFP processes, and contract negotiation required.
• Strong project management and stakeholder influence skills.
• Proven ability to lead teams and manage matrix resources.
• Financial acumen for budgeting and forecasting.
• Excellent communication and executive presentation skills.
• Ability to travel up to 50%.

• Customer/Client Focus: Anticipates and meets the needs of internal and external customers/clients.
• Strategic Agility: Sees ahead clearly; anticipates future consequences and trends.
• Collaboration & Influence: Builds partnerships and works collaboratively across boundaries.
• Execution Excellence: Drives results through disciplined planning and accountability.
• Change Leadership: Leads through ambiguity and champions transformation.
• Innovation: Encourages new ideas and approaches to improve outcomes.
• Talent Development: Builds high-performing teams and invests in growth of others

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10

Mbps download/5

Mbps upload.

For this position, we anticipate offering an annual salary of 165, USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well‑being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.

For more details on our employee benefits programs,  ().

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

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