Risk Operations Manager

* Make a difference in the lives of real people every day
* Diverse community
* Competitive total compensation package
* Well-Funded General Employees Retirement Plan
* Light rail station minutes away
* On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
* Access to innovation work spaces

Salary to be commensurate with experience

The hiring range for this position is $101,600 - $127,000/annually

The full salary range for this position is $101,600 - $158,750/annually
* The deadline to submit applications is February 15, 2026. Please note, The City of Aurora will conduct ongoing screenings of applications on a first come, first-serve basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice.
* OVERVIEW OF JOBThe
** Risk Operations Manager
** plans, organizes, directs and implements strategies for the city’s Risk Management program. This role provides technical supervision and direction over the administration and disposition of worker's compensation and multi-line liability claims.  PRIMARY DUTIES & RESPONSIBILITIES  Supervises workers’ compensation adjusters, provides guidance on complex claims, evaluates and recommends how to resolve indemnity claims, including settlement positions. Reviews, evaluates, and recommends acceptance or contest of workers' compensation claims.

Provides claims data at the request of various state agencies, including statutory required reports to the Division of Workers’ Compensation. Performs additional duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.
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* Education:

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* Experience:

** At least 5 years of progressively responsible risk management or claims experience.

At least 3 years supervisory experience with at least 2 years managerial experience.
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* Preferred Qualifications:

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* ** Knowledge:
** nowledge of applicable state to workers' compensation laws and division rules.

Knowledge of principles of auto liability, commercial property, and cyber liability claims.

Understands best practices in claims handling for worker's compensation and multi-line claims.
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* Skills:

** Strong interpersonal communication and presentation skills.and negotiation skills.

Analytical and managerial skills.
** Abilities:
** Ability to mentor and develop future leaders.

Ability to eAbility to handle sensitive situations with tact and diplomacy.

Ability to communicate effectively both orally and in writing.  requiring ability to lift a maximum of 10 pounds.
* Competitive total compensation package
* Rich benefits package with low employee costs
* Generous paid-time-off program (Vacation, Sick and Personal leaves)
* Retirement pension plan
* Rewarding public sector work impacting a large and diverse community
* Growing city and employee population
* Expansive perk benefits such as free Recreation Center Membership, wellness programs, tuition assistance, career advancement, performance bonus programs, etc.
* On-site fitness center and wellness programs
* Remote work opportunities
* Please show all your employment history, including military service and related documentation (DD214) on the application.
* Leaving blanks or omitting previous employment may result in your disqualification from employment.
* City policy requires that selected candidates provide documentation in the form of official transcripts of the highest level of education attained by the candidate that is listed on their application materials.
* The City of Aurora requires all applicants for employment, who are offered positions with the City, to undergo a thorough criminal background check, drug testing for safety sensitive position and possible credit check for select positions. All job applicants shall be asked to electronically consent to or sign a release authorizing a criminal background check and submit a urine sample for the purpose of testing for a wide variety of prohibited and/or controlled substances.

Please click the following link to access the .
* Applicants who hold a Commercial Driver’s License will also be required to undergo alcohol testing using an Evidential Breath Testing Device.
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