Payroll Verification Coordinator

Requisition Details

Employment Status:
Temporary, Full-time (1.0 FTE)
Program Name:
Employee Support Service - Payroll
Number of Hours Bi-Weekly: 75

Work Schedule:

Days
Anticipated End Date:
June 2026
On Call:
No
Existing Vacancy:
Yes - we're currently hiring candidates for an existing vacancy in this position.

Location:

This is a remote working position and can be located anywhere in Nova Scotia or Ontario. The successful candidate may be required to travel to aVON office for training and meeting purposes.

The Employee Payroll Verification Coordinator is responsible for verifying client visits and schedules in Home Health Application (Procura) and ensuring that employees have a full day or less than a full day visits and captures absences with supporting documentation. The Coordinator runs payroll simulation and audits payroll file for accuracy, avoiding any over/under payments. The Coordinator also assists Manager Payroll Employee Services in business testing for configuration changes related to the employee profile.

• Ensures all Celltrak alerts are cleared and schedules are completed prior to opening a timekeeping period to ensure schedules are reflective of employees work schedule per day.
• Verifies the working schedule against employees actual worked day from various reports for other systems to gain a visual for the employee’s working day i.e. ROS or TER (Exception Time Sheet).
• Ensures the bill rate, pay rate/bill serve and pay serves are accurate and the FTE of the employee for hours of worked authorized for if applicable guarantee hours.
• Enters exceptions into Procura via the scheduling system.
• Resolves any discrepancies by working with CSA Team Leads regarding investigation of discrepancies, errors or absences not reported.
• Ensures necessary corrections are made in a timely manner.
• Sends daily notifications of late ROS/timesheets to employee and management teams.
• Responsible for all payroll inquiries related to their respective site accountability, ensuring employee issue is resolved within 48 hours.
• Ensures all payout requests are completed within a payroll period and all quotas require reconciliation if requests are denied.
• Records correction and resolution to Manager Payroll Employee Services.
• Verifies employee information (hours worked, attendance, absence, mileage, overtime, allowances and pay adjustments, visit,) to process in line with payroll processing steps and within established timelines.
• Prepares payroll weekly files (CVS file) and completes payroll audits, payroll simulations and resolves any payroll discrepancies or errors to ensure the file is accurate so that the information flows in its completeness for the earning to employee for SAP.
• Ensures simulation is finished in a timely manner to meet tight deadlines for final steps of payroll processing.
• Keeps the Manager Payroll Employee Services apprised of all issues and challenges that would impact customer service levels and/or the delivery of employee payroll as outlined by established bi-weekly payroll schedules.
• Performs business testing for configuration changes related to the employee profile regarding vacation entitlements, % in lieu of benefits, seniority hours, sick bank quotas and stat quotas, and configuration changes required for Collective Agreement and or non-union changes in entitlements and or new programs or new Personal sub areas.
• Special projects as assigned by management.

• Promotes the goals and values of VON and their role as an integrated community care provider.
• Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures.
• Abides by all VON policies and work practices.
• Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role.
• Works in collaboration with other staff in a team approach to service delivery.

• Works closely with the Client Service Associate (CSA) Leads, nurse managers or leads and payroll.
• Engages with cross function team such as Finance, Corporate Services, Regional Executive Directors and District Executive Directors.

• Degree or diploma in Business Administration or a related field
• A minimum of 3 years of related experience providing scheduling/ timekeeping, billing or payroll services in an automated environment.
• Knowledge of SAP and or Procura is an asset.
• Experience with both union and non-union environments.
• Experience in administrative and clerical procedures such as word processing and managing files and records.
• Knowledge of principles and practice to ensure delivery of exemplary customer service.
• Knowledge of scheduling systems.

• Highly proficient in Microsoft…