Manager, MDR
Singapore
Listed on 2026-02-21
-
Management
Business Management -
Sales
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business‑critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.
Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
The Manager, Sales Development will possess the ability to manage and motivate Market Development Representatives (MDR) & Sales Development Representatives (SDR) to achieve individual sales and opportunity generation quotas. You also must be able to measure, monitor, and hold xDRs accountable for their activities and results, as well as lead by example. The Manager, Sales Development is required to make lead qualification calls with SDRs, assist in appointment setting, and effectively present Docusign’s corporate overview and value proposition.
You will work with the Sr. Director Sales Development, APJ. You will mentor each xDR on your team individually while also building a strong, cohesive, collaborative team and are responsible for monitoring pipeline, conversion rates, and delivering on quota and forecast.
This position is a people manager role reporting to the Sr. Director, Sales Development - APJ.
ResponsibilityGrow Annual Contract Value (GNACV) in defined vertical markets and geographic territories from new SMB, Corporate, and Enterprise accounts
Develop and complete sales processes and strategies and ensure compliance with internal data management and reporting, including use of
Assess sales activities and forecasts to determine sales progress and required improvements
Recommend and implement improvements to achieve sales and opportunity creation goals
Collaborate with the Marketing Demand Generation team to ensure effective follow‑up on leads to generate sales opportunities
Communicate results and adjust plans according to evolving business needs
Provide detailed reporting of lead flow and key performance indicators to senior management
Manage and coach a team of Commercial Business Unit (CBU) MDRs & SDRs to develop their sales skills, including vertical market knowledge, forecasting, prospecting, and other necessary skills, while maintaining individual accountability to goals
Maintain and protect Docu Sign’s core values, leading by example
Work with each CBU MDR & SDR to develop and implement business/sales plans to achieve sales quota
Identify and support opportunities for the training and professional development of department personnel
Operate well in a fast‑paced, dynamic environment without requiring significant supervision
Hybrid: Employee divides their time between in‑office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in‑office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position’s job designation depending on business needs and as permitted by local law.
What you bringBasic
BA/BS in a business or a technical related field of study from an accredited college or university
2+ years prior sales leadership experience in a position selling SaaS/Cloud Applications Software or B2B
Preferred
Proven leadership ability
Ability to consistently exceed sales and prospecting targets
Ability to successfully resolve situations that are broadly defined, complex, diverse, and occasionally unprecedented
Excellent communication and presentation skills, both verbal and written
Ability to identify new, creative ways to drive more SMB, Corporate, and Enterprise businesses to purchase and use Docusign’s diverse solution suite
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