North America Legislation Editorial Manager

Do you enjoy building solid internal and external relationships resulting in growth?

Do you enjoy collaborating cross-functionally to deliver on common goals?

Editorial Delivery

+ Manage people, priorities, and processes across North America to ensure the timely delivery of online statutory and code updates in line with agreed schedules and quality standards

+ Coordinate the acquisition, processing and publication of legislative content, following established editorial workflows, tooling and quality checks

+ Ensure work is allocated effectively across teams to maintain throughput, accuracy and coverage commitments

+ Escalate risks, delays or quality issues where needed, proposing practical mitigations

People Management and Team Support

+ Provide day-to-day line management for editors and analysts, including workload planning, coaching and regular feedback

+ Offer guidance and practical support to help team members resolve issues, improve confidence and work consistently

+ Encourage a positive, collaborative team culture with a focus on reliability, shared ownership and continuous improvement

+ Support performance management processes by coaching, providing feedback and performance review, and working with individuals to ensure goals are understood and delivered

Operational Excellence

+ Monitor team and individual performance measures such as timeliness, volume and error rates, taking action where standards are at risk

+ Ensuring customer feedback is triaged, prioritised and resolved within agreed SLAs

+ Identify process improvements within existing frameworks and support the adoption of new tools, automation and practices

+ Proactively work with the team to identify, develop, and implement AI-driven operational efficiencies

+ Ensure team members understand and comply with editorial policies, documentation standards and governance requirements

+ Contribute to audits, reviews and remediation activity as required

Cross‑functional Collaboration

+ Work closely with peers, Product, Technology and other GEO editorial teams globally to ensure clear handover of work and shared understanding of requirements

+ Support the implementation of changes to workflows, templates or systems agreed at a senior level

+ Act as a reliable operational point of contact for assigned content areas, feeding back practical insights on delivery challenges and opportunities

+ Work closely with other Editorial Managers, North America Legislation, located in the US, Canada and South Africa, to develop cross-functional initiatives, training, and collaboration

Required Qualifications and Experience

+ Experience in legal editorial work, legal publishing or regulatory content operations

+ Working knowledge of US and/or Canadian legislation and editorial conventions

+ Proven experience managing or mentoring editorial contributors in a delivery‑focused environment

+ Comfortable working with established workflows, performance measures and quality controls

Skills and Competencies

+ Strong organisational and prioritisation skills, with attention to detail

+ Practical, proactive problem-solver with strong evidence of the ability to improve delivery and quality

+ Clear and supportive communicator, able to explain expectations and provide constructive feedback

+ Collaborative mindset, working effectively with managers, peers and partner teams

+ Confidence using editorial systems and approved tools; openness to learning automation and efficiency tools as introduced

Working Conditions

+ Full-time role within Global Editorial Operations

+ Works primarily on North America content, collaborating with UK, SA and APAC colleagues as required

+ Can be located in US or Canada, home-based

+ Travel, up to 10% of time, required

U.S. National Base Pay Range: $86,600 - $144,400. Geographic differentials may apply in some locations to better reflect local market rates.

If performed in Colorado, the base pay range is $86,600 - $144,400.If performed in Illinois, the base pay range is $90,900 - $151,700.If performed in Chicago, IL, the base pay range is $95,300 - $158,900.If performed in Maryland, the base pay range is $90,900 - $151,700.If performed in New York, the base pay range is…