Director of Wavier and Facility Services; Program Manager II

The Agency's mission is to be boldly innovative in improving the health and quality of life for South Carolinians.

This position is located in Bureau of Policy
, Richland County. This is an in-office role and not a telecommute or remote position.

We are looking for a Director of Waiver and Facility Services
, who will report to the Bureau Chief of Policy. Responsible for the administration and oversight of Aged/Disabled and Facility Services. Provides leadership, guidance, and management of initiated and sustained processes to ensure successful implementation of Office objectives. Works with and serves as a primary point of contact with multiple external agencies and organizations' leadership and staff to establish program priorities, tracks and follows the progress of operational transformation and initiatives, and reports on key performance indicators that clearly measure outcomes.

• Designs, implements, and oversees operations that support the Office of Waiver and Facility Services with regard to the day-to-day operation, including the supervision, orientation, training, and development of staff in programmatic functions. Provides supervision to staff through monitoring, individual conferences, department meetings, and planning sessions. Assess workload and staff strengths and weaknesses in order that duties and responsibilities of staff are allocated to maximize efficiency and effectiveness and to assure that federal mandates are met.
• Provides overall management for Medicaid waivers serving disabled and elderly adults as well as state plan hospice, home health, and facility services (SNF, ICF-IID). Directs policy development related to waiver/long term care services. Directs programmatic changes and redirection as prescribed by Agency management. Develops and submits state plan and waiver amendments as needed. May require travel offsite.
• In conjunction with executive leadership, completes a comprehensive assessment of the operational objectives, needs, and resources. Identifies a clear strategy for development of comprehensive operational plans that meet or exceed operational objectives. Develops an operational plan and timelines to implementing the plan and tracks the outcomes throughout the process to ensure the plan implementation is successful. Creates and maintains standard operating procedures based on the initiatives within the plan.
• Prepares reports and presents to management and external stakeholders related to processes, measures and outcomes, advising management of findings and recommendations. Leads organization, develops and maintains an efficient organizational structure to ensure accomplishment of budgetary and program goals. Provides financial updates and reports budgetary information to the Bureau Chief and a culture of continuous improvement.
• Develops and maintains an efficient organizational structure to ensure accomplishment of budgetary and program goals. Provides financial updates and reports budgetary information to the Bureau Chief.
• Performs fundamental supervisory and leadership functions in accordance with Department policies and procedures, best practices and Federal and State rules and regulations, especially with regard to Equal Employment Opportunity Commission (EEOC) standards. Maintains an effective organizational team and motivates diverse staff to accomplish mission critical operations and objectives. Promotes workforce engagement.

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.
• 15 days annual (vacation) leave per year.
• 15 days sick leave per year.
• 13 paid holidays.
• State Retirement Plan and Deferred Compensation Programs.

A bachelor’s degree and at least five (5) years related relevant experience in social service programs, business administration, general administrative management or relevant program experience.

A master’s degree in health policy or public administration and at least two (2) years related relevant experience in social service programs, business administration, general administrative management or relevant program experience.

• Occasional overnight travel
• Val…