Operations Manager

The Operations Manager BU Frozen supports the Operations Director BU Frozen in strengthening daily operational execution, stabilising performance, and improving consistency across a defined scope of medium-maturity BU Frozen plants (excluding Joint Ventures). The role is hands‑on and execution‑oriented, focused on reinforcing operational routines, supporting Plant Managers in daily performance management, and ensuring reliable delivery on safety, quality, service, cost, and efficiency targets.

Acting as an extension of the Operations Director, the Operations Manager provides on‑site support, follow‑up, and coordination to help plants move from reactive management to stable, predictable operations. The Operations Manager operates primarily through dotted‑line influence toward Plant Managers and their teams, while working in close alignment with Regional VPs and central functions.

• Support safe, high‑quality, efficient and cost‑effective operations across assigned BU Frozen plants by reinforcing daily and weekly performance routines and ensuring follow‑up on agreed actions and KPIs.
• Act as a hands‑on operational support partner for Plant Managers, helping them structure priorities, improve execution discipline, and stabilise performance in areas such as safety, quality, service, OEE, yield, waste, maintenance and labour cost and providing on‑the‑floor support in plants requiring additional help, contributing to rapid issue resolution, stabilisation of shifts and lines, and improved operational rhythm.
• Reinforce adherence to LLBG’s operating system, routines and role‑model organisation by supporting consistent application of standards, meeting structures, and performance management practices on site.
• Support the Operations Director in performance reviews, site follow‑up, preparation of operational deep dives, and cross‑site coordination.
• Contribute to early identification of performance risks, execution gaps or capability issues, and elevate proactively to the Operations Director when needed.
• Support capability building in operations, maintenance and CI by sharing good practices, supporting local improvement initiatives, and reinforcing problem‑solving routines.
• Work closely with Quality, Maintenance, Engineering, OpEx, Supply Chain and SHE teams to ensure issues are addressed quickly and sustainably at plant leve
• Provide continuity and back‑up support during temporary plant leadership gaps, transitions or peak workload periods, under guidance of the Operations Director.

Reports directly (solid line) to the Operations Director BU Frozen.

• Master’s degree in Engineering (or equivalent)
• 7–10 years’ experience in manufacturing operations (food/bakery preferred)
• Proven plant leadership experience (Plant/Operations/Production Manager level)
• Multi‑site performance improvement experience is a plus
• Comfortable in international, dotted‑line environments
• Willing to travel globally (±50%)

• Hands‑on, execution‑driven operational leadership
• Strong bakery/manufacturing process insight (efficiency, yield, cost drivers)
• Able to stabilise and improve daily plant performance
• Influences Plant Managers through structure, follow‑up & coaching
• KPI‑driven, structured problem solver
• Resilient, reliable and calm under pressure
• Fluent in English (additional languages are a plus)

• You will join an international family business with a strong long‑term vision where more than 5,300 enthusiastic colleagues go for it together and are driven by 5 strong values.
• We invest in a happy working environment through various sport and team events.
• You can literally taste our passion every day, through our fresh and innovative top products.
• You help build a better world; sustainability is high on the agenda within our company.
• You get the chance to grow and develop in a very dynamic environment. Our LLBG Academy supports you to become the best version of yourself.
• An interesting financial package, complemented by 1 day home working, meal vouchers, hospitalisation insurance, group insurance, a car and 10 extra holidays on top of statutory leave.
• You get the opportunity to roll up your sleeves yourself, take initiative and help make a difference.

La Lorraine Bakery Group (LLBG) is an international family‑owned company headquartered in Belgium with more than 85 years of experience in the milling and bakery sector. More than 5,300 passionate employees produce and sell high‑quality bakery products to consumers, retailers and food service professionals in over 35 countries every day. They do so with respect for people, product and planet, because at LLBG we want our company and our people to grow in a sustainable way.

“At LLBG, I have the freedom to be entrepreneurial.”