Payroll Manager

The Payroll Manager plays a pivotal role in overseeing and executing the end‑to‑end payroll process for Business Customers, ensuring accurate and timely payment to over 17,000 associates while maintaining strict compliance with state, federal, and local regulations. This position requires a seasoned professional with extensive experience in payroll procedures, team management, and a deep understanding of regulatory standards, such as paid and sick leave laws.

Collaborating closely with human resources and payroll tax teams, the Payroll Manager will lead initiatives to enhance payroll operations, oversee audits, manage special projects, and drive continuous improvements in payroll metrics, all under the guidance of the Director of Payroll & Compliance.

• Lead the execution of the weekly and bi‑weekly payroll processes, ensuring precise reconciliation, bank transmittal, and compliance with tax regulations, resulting in timely and error‑free associate compensation.
• Manage and mentor a team of payroll coordinators, fostering a culture of continuous improvement through training and support to enhance team performance and efficiency.
• Act as the Subject Matter Expert (SME) for Workday earnings and deductions, implementing company‑wide compliance strategies that align with legal standards and organizational objectives.
• Collaborate with the processing and tax teams to guarantee prompt payroll transmittals and ensure vendor files are reconciled and submitted promptly.
• Conduct thorough weekly payroll audits and approvals, enhancing accuracy and maintaining compliance with applicable laws and regulations.
• Oversee the integration of payroll history loads and manage tax adjustments associated with acquisitions, ensuring seamless transitions and compliance.
• Partner with HROPS and HRBP teams, providing expertise in compliance matters and contributing to the successful completion of special projects that align with strategic goals.
• Manage the preparation and review of quarterly and annual payroll tax filings, ensuring timely submissions and alignment with statutory requirements.

The Payroll Manager is not required to travel frequently; the role is predominantly office‑based with occasional travel for audits and special projects as necessary.

The position is primarily office‑based and requires the ability to remain in a stationary position for extended periods while working at a desk and using a computer. The incumbent must have the capability to communicate effectively, both verbally and in writing, to analyze printed and digital data, and to remain detail‑oriented. Light lifting of documents or office materials (generally not exceeding 10 pounds) may be necessary.

Visual acuity is essential for detailed review of payroll records and spreadsheets. Reasonable accommodations may be provided to qualified individuals with disabilities on a case‑by‑case basis.

The Payroll Manager operates within a dynamic, hybrid work environment that combines in‑office responsibilities with remote work opportunities. The role demands precision, proactive engagement, and the ability to perform under pressure while maintaining high standards of accuracy and timeliness. Adaptability and resilience are key as the position manages multiple priorities and deadlines concurrently.

• Minimum 4 years managerial experience, overseeing and mentoring a team.
• Minimum 3 years managing payroll processing for organizations with 10,000+ employees.
• Experience processing payroll for a public company with SOX compliance and controls.

• Intermediate proficiency in Microsoft Excel (VLOOKUP, pivot tables, IF, AND functions).
• Hands–on experience with payroll systems such as Workday, One Source Virtual, CIC‑Plus, ADP, Ulti Pro, or Ceridian.
• Proficiency with MS Office tools (Outlook, Word, PowerPoint, Access).

• Comprehensive understanding of federal, state, and local tax laws.
• Familiarity with state‑specific sick and meal laws in California, Washington, and Massachusetts.

• Fundamental Payroll Certification…