Building Launch Manager

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results.

By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit  and  For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit

We are seeking a dynamic leader to launch and manage a new fulfillment center. This hybrid role will begin as a Launch Manager, owning all Day 1 launch activities and coordinating cross‑functional efforts to ensure the site, systems, and team are fully operational. Approximately 60 days after launch, the role will transition into an Operations Manager position, taking on full responsibility for the facility’s ongoing performance.

During the launch phase, this individual will lead high‑impact initiatives to ensure successful onboarding, training, and readiness across all areas of the building. Post‑launch, they will oversee daily operations including inbound inventory, prescription and non‑prescription fulfillment, outbound processing, and team management across multiple shifts. The ideal candidate brings strong experience in operational launches, exceptional project and people management skills, and a hands‑on leadership style.

This role is based in Mesa, Arizona.

You will be the boots‑on‑the‑ground leader for a new site launch, ensuring flawless execution and coordination across functions. You’ll proactively identify risks, drive accountability, and make sure every piece of the plan comes together to support a successful go‑live. Once the facility is live and stable, you’ll assume full responsibility for the site’s operations and team leadership.

• Ensure successful site readiness, including facilities, equipment, systems, and workforce.

• Coordinate hiring events and onboarding experiences for hourly and salaried staff.
• Partner with the training team and ensure resources are in place for functional area readiness.
• Deliver hands‑on support during the launch period, ensuring roles and shifts are adequately staffed and trained.

• Collaborate with teams including R&D, Quality, Engineering, Procurement, Supply Chain, and Operations to ensure launch readiness across all domains.
• Serve as the central point of contact for launch‑related communications and updates.

• Identify and track critical path items, resolve roadblocks quickly, and elevate issues when necessary to preserve launch timelines.
• Own real‑time execution tracking and reporting during go‑live.

• Monitor budget adherence, optimize resource use, and flag any resourcing risks proactively.

• Conduct post‑mortem analysis and contribute to internal launch playbooks for future facilities.
• Over ~60 days, shift focus from launch support to steady‑state operations leadership.
• Prepare and deliver regular reporting and updates to leadership.

• Bachelor’s degree in a relevant field (e.g., Pharmacy, Chemistry, Engineering) is preferred but not required. Equivalent work experience may be considered.
• 5+ years of hands‑on experience in pharmaceutical compounding, manufacturing, fulfillment, or a related operational environment.
• 3+ years of demonstrated leadership experience, managing teams in a fast‑paced, regulated setting.
• Proficiency in interpreting and understanding construction CAD drawings to ensure accurate execution of design specifications and project compliance.
• Proficiency in warehouse management systems (WMS) and operational reporting tools. Strong knowledge of USP…