Program Manager, Homeless Services Lake
Remote / Online - Candidates ideally in
Santa Rosa, Sonoma County, California, 95402, USA
Listing for:
Catholic Charities of the Diocese of Santa Rosa
Remote/Work from Home
position
Listed on 2026-03-12
Job specializations:
-
Management
Program / Project Manager, Operations Manager
-
Non-Profit & Social Impact
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly
USD
60000.00
80000.00
YEAR
Job Description & How to Apply Below
Position: Program Manager, Homeless Services Lake County
Position Summary
The Program Manager, Homeless Services Lake County provides leadership and operational oversight for the Safe Parking and Homeless Prevention Program participants as part of a county-wide effort to engage individuals and families experiencing homelessness into services and long-term housing. The Program Manager, Homeless Services works in close coordination with the Lake County homeless service providers, the Coordinated Entry System (CES) and Catholic Charities’ staff to ensure people experiencing or at risk of homelessness are efficiently assessed for housing, shelter, and services within the framework of Housing First principles and practices.
The Program Manager, Homeless Services Lake County ensures compliance with agency policy and procedures and implements best practices.
The Program Manager, Homeless Services in Lake County is a remote work position.
Dimensions
- Staff:
Supervision (1-15), Direct Reports (1-6), Volunteers (15-20) - Agency-wide Committees:
Management Workgroup - Safety Steering Committee
Management Team Functions
Responsible for the implementation of strategic initiatives, annual goals, budget guidelines, operational timelines, and data/service integration.Recognize opportunities for improvement and make recommendations for efficiency.Facilitate cross-department collaboration and integration.Manage to agency approved budget and make ongoing recommendations for reductions or additives in expenditures where possible.Manage day to day risks.Measure performance to improve the quality of services provided internally and externally.Responsible for day-to-day operations and delivery of the organization’s services.Make recommendations for innovation within assigned service areas.Support all staff in compliance and fidelity to related policies and procedures.Create peer to peer partnerships to establish strong working relationships internally and externally.Complete reports and assist with requests for data and reporting for internal and external evaluation.Work with individual staff to develop personalized training goals and expectations.Implement data systems and gather data to ensure high quality service internally and externallyActively implement all available approaches to support the growth and success of staff.Actively role model and create actions and conditions for agency alignment with mission, vision, and values.Essential Functions
Provide leadership, supervision, and performance management to assigned employees, including Homeless Prevention staff, Safe Parking staff, and Emergency Shelter Program participants to succeed in daily work meeting agency requirements. Ensure staff receive appropriate training that supports skill development, adheres to best practice standards, funding requirements, and all data collection guidelines.Respond to red - level or high - severity incidents during off - duty hours, as assigned, using professional judgment to ensure client, staff, and program safety while upholding agency protocols.Partner with HR in recruiting and interviewing new team members. Plan, lead and facilitate regularly scheduled staff meetings. Ensure employee training provides skill development, meets best practice standards, funding requirements, and all data collection guidelines.Assist in the oversight and management of all assigned contract budgets, including regular review of revenue and expense activity. Ensure all grant funding requirements are managed. Make recommendations for improvements in efficient program performance and operations.Oversee timely and accurate administrative processes including completion of payroll/timekeeping approvals and reporting.Support the collection, aggregation, and analysis of data in the Homeless Management Information System (HMIS), Data Link, and other software programs to ensure grant compliance and to support program improvement. Complete monthly, quarterly, and annual reports as assigned. Assist with requests for data and reporting to ensure compliance with grants and funding agency requirements and continuous improvement.Provide strong, clear, and consistent communication with other agency programs and with…
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