Occupational Accident - Claims Branch Manager

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast‑paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well.

Whether you’re managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Occupational Accident Branch Manager is designed for a seasoned professional with extensive experience in occupational accident (Occ Acc) insurance.

The ideal candidate will possess a deep understanding of complex coverage scenarios and demonstrate the ability to work effectively in a hybrid team environment. This position offers the flexibility of remote work with occasional travel to the Kansas City, MO branch. This role requires strong background in managing Occ Acc claims, leadership experience, and established relationships with underwriters (UWs), brokers, and carriers, particularly in the motor carrier sector.

The role requires expertise in unique coverage types that bridge Workers' Compensation and Liability, as well as a thorough understanding of policy limits, time‑specific coverage periods, and injury‑specific payouts. The candidate must also hold an Adjuster License and have a proven track record of leadership in managing claims professionals.

LOCATION: Kansas City, MO or within the driving distance.

REQUIRED: Leadership and Occupational Accident Experience.

• Oversee and manage complex occupational accident claims.
• Provide expertise in unique coverage types, including supplemental insurance for truck drivers and injury‑specific payouts.
• Ensure compliance with policy limits and time‑specific coverage periods.

• Lead and mentor a team of occupational accident claims professionals.
• Provide strategic direction and foster a collaborative team environment.
• Drive performance and ensure the team meets organizational goals.

• Build and maintain strong relationships with underwriters, brokers, and carriers, particularly in the motor carrier sector.
• Act as a liaison between internal teams and external stakeholders to ensure seamless communication and service delivery.

• Navigate complex coverage scenarios that bridge Workers' Compensation and Liability.
• Apply knowledge of coding practices similar to Workers' Compensation.
• Stay updated on industry trends and regulatory changes affecting occupational accident insurance.

• Work remotely while maintaining availability for occasional travel (15-20%) to the Kansas City, MO branch.
• Ensure effective communication and collaboration with the hybrid team.

• Contribute to the development of risk management strategies tailored to the occupational accident insurance space.
• Identify opportunities for process improvement and innovation within the claims management framework.

This role is ideal for a candidate with a unique blend of technical expertise, leadership skills, and industry relationships, offering the opportunity to make a significant impact in the occupational accident insurance sector.

Required:

High school diploma and 15 years related claim experience required. At least 5 years of supervisor experience required. Appropriately licensed and/or certified in all states in which claims are being handled. Knowledge of all team member related functions.

Preferred:
Bachelor's degree preferred.

Behaviors:
Requires exceptional analytical and problem solving skills. Ensures…