Compliance Operations Manager

How will this role impact First Command?

Under the general supervision of Compliance leadership, the Compliance Operations Manager is a principal licensed role and is responsible for the execution and oversight of regulatory compliance operation functions.

• Sustain an enterprise-wide approach to compliance with responsibilities for broker-dealer level compliance, registered investment advisory compliance, and insurance compliance.
• Support the administration of the firm’s compliance program with state insurance regulation.
• Serve as the compliance reviewer to ensure the effective coordination of policies and procedures with both field and home office communications.
• Prepare and coordinate with department leadership in creating the Annual CEO Certification report as specified in FINRA Rule 3130 as well other annual requirements.
• As an independent control function and part of the company’s second line of defense, monitor for compliance with new or amended laws, rules, and regulations.
• Support the Designated Marketing Principal with the management of marketing approval process by reviewing a variety of marketing material for alignment with applicable regulations, company rules, policies, procedures, and controls to mitigate risks.
• Develop and report on key business metrics to the Compliance Operations team.
• Provide proxy support to the Director of Compliance or Chief Compliance Officer to attend meetings when conflicts arise.
• Assists with assessment of external regulatory activity and changes in laws and regulations impacting Marketing.
• Complete annual compliance report which identifies areas of strengths and weaknesses so that leaders can make effective decisions about resources and planning.
• Establish and maintain strong relationships with our business units to promote a culture of compliance and distinction between the three lines of business.
• Reviewing and disseminating monthly or quarterly disciplinary actions in the industry related to the firm’s business practices to leadership.
• Provide regulatory and compliance advice to the business and field force on an ongoing basis.
• Oversee timely and accurate regulatory filings (e.g., Form ADV, Form BD, Form CRS, and other FINRA Gateway filings)
• Develop and maintain firm policies in the Compliance portal for employee and associated representative annual attestations.
• Assist in the development, delivering, and oversight of annual compliance training programs to associated persons. Such presentations may be electronic, in-person or a combination;
• Serve as point of contact for registered personnel disclosures and ongoing monitoring of activity of disclosed brokerage accounts and insider trading flags.
• Ensure that the Compliance Manual, WSP, and Compliance related policies and procedures and instructions are current and reflect the firm’s business practices. This includes preparing updates to written supervisory procedures for review, release, and publication.
• Partner with Compliance leadership in discussion of compliance issues by creating solutions and resolving gaps.
• Coordinate compliance regulatory inquiries and support the drafting of regulatory responses

• Direct supervisory authority over the Compliance Officers-Compliance Operations

• Bachelor’s degree required (would consider industry experience in lieu of education)

• 7++ years of legal, compliance or related experience in the financial services industry
• Broker/Dealer, Investment Advisory, and Insurance experience preferred.
• Be an analytical person; make independent and collaborative decisions as appropriate.
• Excellent verbal and written communication skills

• Series SIE, Series 7, Series 24 required.

• Must be self-directed, organized, positive, driven, and effective in a fast-paced changing environment.
• Understanding of regulatory rules and regulations and the ability to apply to areas of the firm’s business
• Ability to seek interpretations and provide guidance on non-routine and often complex compliance matters.
• The ability to stay abreast on latest industry developments to be initiative-taking rather than reactive when issues arise.