Workers’ Claims Team Lead

Overview

Our client is seeking an experienced Workers’ Compensation Claims Team Lead to join their Texas operations. This person will be responsible for overseeing the handling of Texas Workers’ Compensation Lost Time claims from inception to closure, ensuring compliance with Texas law, best practices, and organizational performance standards. The ideal candidate will bring strong technical expertise, leadership experience, and a proven ability to manage complex claims and develop high-performing teams.

This opportunity offers remote flexibility, medical/dental/vision/401k benefits, competitive pay, and upward mobility.

• Lead and mentor a team of Workers’ Compensation Claims Adjusters handling moderate to complex Texas Lost Time claims.
• Provide technical guidance, claim strategy direction, and quality assurance reviews to ensure compliance with Texas Workers’ Compensation laws and internal best practices.
• Oversee medical management, billing, and cost containment efforts in accordance with Texas Workers’ Compensation guidelines.
• Review and approve settlements, reserves, and litigation strategies, including coordination with defense counsel.
• Monitor team performance, workloads, and key metrics while promoting timely claim resolution and excellent customer service.
• Assist with training, onboarding, and ongoing professional development of claims staff.
• Serve as a subject matter expert for complex or escalated claims.

• 5+ years of experience handling Texas Workers’ Compensation claims, including Lost Time and litigated files.
• Prior supervisory, lead adjuster, or mentoring experience required.
• Active Texas Adjuster License required.
• In-depth knowledge of Texas Workers’ Compensation laws, regulations, and claims best practices.
• Strong leadership, organizational, analytical, and communication skills.
• Ability to manage multiple priorities and provide clear direction to a remote team.
• High School Diploma required;
  Bachelor’s degree preferred.

• Annual Salary: $90,000 - $115,000 (based on experience) plus Bonus
• Competitive Medical, Dental, and Vision benefits while on assignment
• Flexible schedule with remote work capability