Director, Domestic Business Solutions and Continuous Improvement - Remote

job description

the director of domestic business solutions & continuous improvement is responsible for overseeing the strategic direction and performance of the domestic solutions engineering and continuous improvement team across the north america and latam region, ensuring alignment with apll’s cls, cfs, dns, and lts businesses.

the director of domestic business solutions & continuous improvement is responsible for overseeing the strategic direction and performance of the domestic solutions engineering and continuous improvement team across the north america and latam region, ensuring alignment with apll’s cls, cfs, dns, and lts businesses. This role provides leadership in developing engineering and innovative solutions, driving financial and operational performance, and formulating pricing strategies in collaboration with senior leadership, including p&l owners and commercial heads.

The director is a key contributor to multi-million-dollar proposals and renewals, ensuring profitability and operational efficiency, while also fostering innovation through technology and best practices. The scope includes collaboration with apll international business solutions team and influencing apll c suite team on critical business decisions in support of company business objectives.

• lead the americas domestic solutions and continuous improvement team, driving strategic initiatives for cls, cfs, dns, and lts divisions, with a focus on delivering cost effective solutions, cost savings strategies and delivering pricing strategies based on cost competitive solutions.
• collaborate with commercial teams, operations, and innovation departments to develop customer-centric solutions, supporting new business development and renewals of existing accounts, ensuring alignment with financial objectives.
• oversee and lead the labor management program across cls operations, ensuring labor productivity and operational efficiency gains of 15%-20%.
• oversee and lead automation/ innovation roadmap for the region within the warehouse and land transport operations.
• drive the implementation of cutting-edge technology and automation solutions, working closely with it, innovation teams, and external vendors to evaluate, design, and implement solutions.
• conduct financial modeling, capex and opex analysis, and pricing scenario evaluations to support new business proposals, ensuring competitive and cost-effective solutions.
• manages annual capex and opex budget planning: automation, facility improvement, software.
• manages and monitors continuous improvement (ci) program for apll cls, cfs, dns and lts network. Collaborates with apac and emea ci teams.
• lead team in the development of customer supply chain network optimization and drive cost savings solutions for distribution centers and transportation lanes.
• manage and mentor a team of managers, solutions architects, engineers, and analysts, ensuring the development of operational designs, productivity analyses, and continuous improvement initiatives across the americas.
• ensure accuracy in solution design, pricing, and cost models, maintaining consistency across projects, and responding quickly to market conditions to adjust strategies.
• lead communication and coordination with internal and external stakeholders, ensuring alignment on solution delivery, pricing, and operational performance.
• provide strategic counsel to senior leadership, including vps and p&l owners, on pricing, operational designs, and business decisions.
• foster collaboration with emea and apac teams on projects that require multi-regional solutions, ensuring global alignment in approach and execution.
• ensure consistent use of engineering models and pricing methodologies across regions, maintaining updated pricing databases and evaluating market trends.
• serve as a key decision-maker in the review and analysis of complex rfps, leading pricing strategies and ensuring feasibility with respect to operational costs.

• positive impact to apll cls, cfs, dns and lts win ratio for new business. Target 30%
• positive impact on apll cls, cfs, dns and lts renewals. Target 100%
• positive impact on apll cls, dns, cfs and lts existing operations continuous improvement. Target 20%
• develop, retain, and promote engineering talent.
• work with apll existing solution and pricing templates, maintain and enhance.
• develop new and cost-effective solutions through innovation and collaboration with other areas.
• develop engineering models and pricing models for the cls, cfs, dns and lts opportunities (new business and renewals).
• adhere to apll poms and guidelines for the development of financial and operational design models to ensure new and existing operations meet the financial indicators approved by corporate and regional head and local owner lob.
• collaborate with other functional areas in the development of flexible, suitable, innovative, and cost-effective engineered solutions.
• challenge stakeholders pricing input to reflect best fit for the…