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Lead Customer Support & Mentoring

Remote / Online - Candidates ideally in
Holliston, Middlesex County, Massachusetts, 01746, USA
Listing for: Pure Hockey, LLC
Full Time, Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • Management
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Position: Lead Customer Support & Mentoring - Hybrid Role
A well-known sporting goods retailer is looking for a Customer Support Supervisor in Holliston, MA. This full-time role includes supervising a team, managing performance, and ensuring high customer satisfaction. The ideal candidate will possess strong leadership and communication skills along with a minimum of three years of experience in customer service. Benefits include medical insurance, a 401(k) plan with match, and paid time off.

Flexible scheduling required, including evenings and weekends.
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