Commercial Operations Manager - Austin, TX

Overview

Position:
Commercial Operations Manager

The Details

Position
:
Commercial Operations Manager

Salary Range
: $60,000 to $65,000 plus eligible for annual bonus

Schedule
:
Full-time. Must be available to work frequent evenings and weekends as required by business need.

Requirements
:
Valid driver s license required with minimum of 2 years driving experience

The Commercial Operations Manager oversees the operations of a location under the direction of the Director of Operations to ensure 24/7 professional parking management. This role supports an employee-focused servant leadership culture and implements programs and initiatives from the home office while supporting the operational teams at assigned locations.

• Manage, plan, schedule, train, and direct on-site employees
• Identify high potential employees to support organizational growth
• Process payroll including timely approval of hours, coordination with payroll, and compliance with wage and hour requirements
• Manage financial performance of assigned locations including budget adherence and revenue enhancement
• Oversee transition of newly assigned locations from contract acceptance through opening
• Build and maintain positive client relationships to ensure retention
• Implement and deliver all contractual requirements between LAZ Parking and clients
• Assist with due diligence for new locations including rate surveys, ticket pulls, site photos, and marketing ideas
• Complete daily, weekly, monthly, and annual financial and operational reports
• Maximize revenue, manage expenses, and ensure customer satisfaction through high service standards
• Organize and manage event operations when applicable
• Monitor market rates and recommend pricing changes
• Complete additional projects and duties as assigned

Education

Bachelors degree or equivalent work experience preferred

• One or more years in a management role
• Proficiency with Excel, Word, PowerPoint, and Microsoft Office applications
• Parking management experience preferred but not required
• Experience with financial statements, P and L reports, and budgeting
• Ability to work a flexible schedule including outside regular business hours

• Ability to seek improvement and encourage idea sharing
• Strong customer service skills
• Ability to coach and develop employees
• Ability to lead teams through challenges
• Strong interpersonal and team building skills
• Ability to work independently and multitask
• Professional and effective communication skills
• Ability to interpret policies and procedures
• Sense of urgency and strong time management skills

• Ability to work outdoors in various weather conditions
• Ability to lift, push, and pull at least 25 pounds
• Ability to stand, walk, and run for extended periods
• Ability to bend, stoop, squat, and lift frequently

The physical demands described are representative of those required to perform the essential functions of this job. Reasonable accommodations may be made for qualified individuals with disabilities.

FLSA STATUS

Exempt, non-tipped

EQUAL EMPLOYMENT OPPORTUNITY

LAZ Parking is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, national origin, disability, age, genetics, veteran status, or any other protected status.

This employer participates in E-Verify.