Personnel Services Section Manager

Job Title

Personnel Services Section Manager (Administrator III)

Under the general direction of the Assistant Bureau Director, Business and Human Resources Bureau, the Administrator III manages payroll, benefit administration, and employee services for approximately 7,000 permanent and intermittent employees. The incumbent collaborates closely with internal partners in the External Budget Office, Labor Relations, Equal Employment Opportunity (EEO), Legal and Fiscal Accounting, and external control agencies such as the State Controller’s Office (SCO), Department of Human Resources (CalHR), California Public Employees’ Retirement System (CalPERS), and Department of Finance (DOF).

Responsibilities include providing critical HR‑related information and implementing changes due to updates in personnel administration policies, laws, and labor contracts.

$10,751.00 – $12,813.00 per month (minimum salary for new to State candidates or alternate range minimum when applicable).

This position is eligible for limited remote work within California based on departmental guidelines and operational need. The Franchise Tax Board requires a minimum of two in‑office days per week for all positions. The role is not eligible for visa sponsorship.

• Background investigation clearance prior to hiring.
• Eligibility for federal and state employment, including completion of E‑Verify.
• Valid California driver’s license if the position requires automobile driving.
• General qualifications as outlined in the California Code of Regulations, Title 2, Section 172 (integrity, honesty, dependability, etc.).

• Strong leadership, supervisory, and team‑development abilities.
• Previous supervisory/managerial experience at an Administrator II level or equivalent in a customer‑service focus.
• Extensive knowledge of California state personnel rules, regulations, policies, and procedures related to payroll, benefits, and leave administration.
• Experience with change management and leading employees through organizational changes.
• Effective communication, customer‑service, and relationship‑building skills.
• Strategic thinking with experience in process improvement and inventory management.
• Strong analytical and organizational skills.
• Ability to manage multiple programs with high accuracy and confidentiality.
• Experience on enterprise teams, projects, or policies and with external stakeholders such as CalHR, SCO, SPB.
• Ability to adapt to shifting priorities and collaborate, negotiate, and motivate others.
• Commitment to accountability, confidentiality, and urgency in problem solving.
• Two‑year college degree or completed HR‑related certification program.
• Demonstrated involvement in diversity activities and a broad understanding of the department’s mission.

• Convenient transportation options:
  Light Rail stop, bicycle lockers, free parking, and car‑pool/van‑pool opportunities.
• Benefit information available on the CalHR and CalPERS websites.

All application materials must be received or postmarked by the final filing date of 3/9/2026. To be considered, include the following:

• Completed State Examination/Employment Application STD Form 678 (electronic form if applying via Cal Career).
• Resume and documentation of experience related to the Minimum Qualifications.
• Supplemental application of no more than two typed pages answering: “Please share your relevant experience that has prepared you for the Administrator III role in Personnel Services Section.”
• Any additional required documents listed in the “Required Application Package Documents” section.

Applications may be submitted electronically through your Cal Career account at  Hard‑copy applications may be mailed or dropped off at the following addresses:

• Mailing:
  Franchise Tax Board Classification & Hiring Unit, Attn:
  Sara Bryant, P.O. Box 550, Sacramento, CA .
• Drop‑off:
  Franchise Tax Board Classification & Hiring Unit, Attn:
  Sara Bryant, 9646 Butterfield Way, Sacramento, CA 95827 (Main Lobby, 07:00 AM – 06:00 PM; note possible non‑operational weekends and holidays).

Human Resources Contact:
Classification & Hiring Unit – .

EEO Contact: EEO Office – .

California Relay Service: 1‑800‑735‑2929 (TTY), 1‑800‑735‑2922 (Voice TTY).

The State of California is an equal‑opportunity employer and a non‑discriminating employer. It does not discriminate on the basis of age, ancestry, color, disability, gender, gender identity, genetic information, marital status, race, religion, sex, sexual orientation, or national origin.

Applicants requiring accommodations for the hiring interview process must request them at the time an interview is scheduled.

All applicants must meet the Minimum Qualifications stated in the Classification Specification. The position is not currently expired.