Operations and Events Coordinator Job Detroit Michigan USA,Management

The Novi Chamber of Commerce is a 501(c)(6) organization representing a diverse membership base across financial, retail, manufacturing, and service industries. The Chamber is dedicated to fostering business growth, offering educational programs, and facilitating valuable networking opportunities. It serves as a central resource for its members to connect, collaborate, and enhance their development. Through these initiatives, the Chamber plays a key role in supporting local businesses and the wider community.

Job

Overview

Oversee the Chamber’s office and operation

Oversee the Chamber’s communication (e-newsletters, e-blasts, social media posts, and website)

Coordinate all Chamber events that create brand awareness and drive top‑of‑mind engagement of membership activities and benefits

Things You’ll Love About Working Here

No two days are ever the same! From visits to area businesses and luncheons on special topics to our once‑month morning networking "Network B4 Nine" gathering or planning our annual She‑EO Women’s event, you’ll have a healthy but manageable To‑Do List with opportunities to engage with a diverse group of business professionals. A day in the life of a Chamber employee is focused on members and helping them with their business needs.

Yes, it’s a full‑time job, but we have lots of flexibility. Occasionally we can take a day to work from home to encourage a healthy work/life balance.

We have great members, and they are a ton of fun to work with and see at our events! Plus, as our Operations and Events Coordinator, you’ll be working with a group of volunteers, committee members, and the Chamber team that supports collaboration and innovation.

Ongoing professional development and training is supported! If there is a conference or webinar that is needed to enhance our skillset, the Board of Directors encourages personal growth so that we can be more efficient and innovative.

Essential Responsibilities

Operations:
Oversees the day‑to‑day operations of the Chamber, including answering phones, membership engagement and retention, event planning and coordination, financial management, and administrative tasks. This role requires a strong ability to manage multiple projects simultaneously, excellent communication skills, and a focus on providing exceptional customer service to Chamber members. Maintain and update membership database and email marketing database contacts. Ensure accuracy and integrity of member and partner information.

Specifically, responsibilities include handling billing and invoicing, processing payments, maintaining financial records, and preparing reports for the President.
Member Support:
Be a resource for members, answering questions, managing the primary Chamber email, providing guidance, and identifying opportunities to connect them with the right Chamber programs, services, or other members. Support new member activities such as ribbon cuttings and grand openings.
Communications:
Lead for newsletter, social media, and website creation, editing, and publishing with accurate and up‑to‑date content.
Marketing

Collaboration:

Work closely with the Chamber team to promote events and member success stories across digital platforms and Chamber newsletters. Prepare communications for members, committees, and other stakeholders.
Event Management:
Coordinate and execute Chamber events from conception to completion, including networking mixers, professional development seminars, after‑hours & recognition, golf outings, and specialty events, along with managing volunteers, vendors, and venues to ensure smooth logistics, engaging programming, and impactful member experiences. Track event attendance and membership for metrics and engagement.
Budget Oversight:
Oversee event budgets, vendor negotiations, and sponsorship agreements to ensure financially successful events.
Partnership Building:
Develop and maintain relationships with sponsors, vendors, and community partners to enhance event offerings and increase member value and engagement.

Qualifications

Excellent ability to communicate, both written and verbally, with individuals and groups.
Task and detail oriented with a proven track record…


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