Account Director, Retail Operations

Major responsibilities:

The Retail Account Director is accountable for developing and implementing a strategic account plan which delights our clients and ensures a healthy long-term relationship. This highly visible executive-level role is accountable for developing and implementing a strategic account plan which delights our client and ensures a healthy long-term relationship.  The Retail Account Director anticipates client needs, delivers to outperform on key performance indicators and builds financial plans to exceed growth and profitability targets.

The Retail Account Director creates and manages high performing teams, which stay engaged and thriving.  With an understanding of JLL’s strategic initiatives, the Retail Account Director can translate emerging thought leadership, products and services into viable client and business opportunities.
** Primary responsibilities include:
** Identify and groom successor candidates to Account Director role Develops compliance program to mitigate risk, ensures A/R is maintained within requirements
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* Qualifications:

** 10-15+ years of Real Estate industry experience.

Deep Retail real estate experience across the entire real estate lifecycle. Leadership experience in Corporate RE Outsourcing or corporate Facilities Management Advanced client relationship management skills and strong leadership presence Global experience – has lived or worked in multiple regions, or succeeded in prior leadership roles with global responsibility Strong financial acumen.  Experience managing +$200M OpEx and +$200M Capital Spend.

Experience managing large teams (100+) of talent in a client service environment  Proven experience managing a fast-paced, digitally driven client stakeholder Exhibits alignment with the Primary Responsibilities of the position This is a remote position.  The ideal candidate is located in or near Richmond, VA or Mclean, VA.  Must be able to manage moderate travel to client sites, sometimes with short notice.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R)  company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.

Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
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